It’s reported that investment firm KKR is talking to Deutsche Telekom and France Telecom about a possible takeover of the Everything Everywhere business in the UK.
Tom Alexander, who left his role as Everything Everywhere’s CEO a year ago, is said to be leading the bid.
Everything Everywhere and Nokia Siemens Networks have announced a machine-to-machine partnership that will link vending machines to NSN's cloud-based VendMe service via Everything Everywhere SIM cards.
It allows vending machine owners to take advantage of remote stock monitoring, location-based promotional messages and mobile payments.
Don't expect a positive answer from the Oracle
Mark Bridge writes:
Here in the UK, we have a double Bank Holiday weekend to celebrate the Queen’s Diamond Jubilee. That means two days away from work for many of us (and also two days of unseasonably bad weather, according to tradition).
In fact, the three of us at The Fonecast are celebrating our own anniversary this month. It’s been six years since we started podcasting about the mobile phone industry. We’ll be revisiting some of those early programmes - and the biggest mobile news headlines from 2006 - in this week’s podcast on Wednesday.
Everything Everywhere is investing £50 million to transform customer service for its 27 million T-Mobile and Orange UK users. It’s going to redesign its service operations around handset operating systems and the devices that use them. Overall, £50 million will be invested in contact centres, high-street stores and customer-facing staff this year.
The company says this new approach is designed to meet customers’ changing needs, enabling Orange and T-Mobile staff to offer advice about devices, technology and account information without having to transfer customers between departments.
This week's mobile industry news podcast from The Fonecast takes a gloomy look at HP's job losses, the end of the Cisco Cius tablet and the growth in Android malware - before cheering up with encouraging news from Orange, Yahoo! and Sidecar.
You can listen to the programme on our website audio player, via iTunes, by using our RSS feed or by downloading the MP3.