Application-to-person mobile messaging specialist Mblox has published its findings from a survey of customers and businesses conducted by Millward Brown Digital. It looked at how well companies felt they were engaging with their customers via mobile devices - and how well customers felt they were being engaged with by brands.

The survey revealed a ‘care gap’ in business-to-consumer interactions: 67% of companies thought consumers were satisfied with their current methods of mobile engagement, yet only 47% of consumers said they were happy with it.

Mobile messaging provider Mblox has announced the completion of two acquisitions.

It’s acquired UK-based messaging business CardBoardFish and US vanity number provider Zoove.

Messaging was very much on the agenda at Mobile World Congress this year, following Facebook's announcement that it was planning to acquire WhatsApp in a 19 billion dollar deal. So if the future for this type of internet-based 'over the top' messaging service looks good, what does this mean for SMS?

To find out more, we spoke to Stacy Adams of mBlox to learn what was happening in the messaging world, to find out how SMS is being integrated with mobile apps - and to discover some of the other ways SMS was being used by businesses today.

Mobile consumer interaction and payment specialist mBlox has revealed a new vision and corporate identity.

It’s broadened its previous position as the “world’s largest mobile transaction network” to include real-time campaign analysis, including information about a consumer’s location and mobile device.

There’s new competition over mobile train tickets with news that UK rail ticket website Raileasy.co.uk has launched an application in partnership with mBlox and Concept Data Technologies.

It follows last year’s mobile app from thetrainline.com and Masabi.

Mark Windle, head of marketing at OpenCloud, predicts that this year’s reduction in the number of traditional telecoms operators in some countries will provide an opportunity for other operators to innovate and capture market share in 2016.

He says next year will be a year of rapid change for telecoms… whether it’s MVNO disruption, competitive tariff pricing or simply defence from the ‘dark art’ of hacking.

Mark Bridge writes:

The most memorable moments in life often go unrecorded. You don't have your camera in your hands. Your finger is still hovering over the 'pause' button on your audio recorder. Or you were simply too busy experiencing whatever was happening. It's all about the one that got away.

That's where Kapture can help.

Mark Bridge writes:

James Rosewell shows me a colourful roll of paper that's the width of an iPhone but well over three metres long. When I look closer, I can see it's a printed copy of the Wall Street Journal's mobile website. That's a lot of scrolling to do... and a pretty unfriendly user experience for anyone reading the news online. Why does it work so badly?

A review of the Nokia 7373 and Sony Ericsson K810i, all the news plus "Are we all swapping Pink for Prada?". There's also a look at Lyric EMI and Ascendo Photos for Blackberry.

The team discuss the changes taking place on the UK high street with 02 pulling out of Phones 4U. Has the Market matured? We also review the Samsung F700 and the HP iPAQ 514, plus Ghost Rider + VolumeCare Pro software for your mobile.

The team look at the cash back crisis impacting the mobile industry, plus review the BlackBerry 8800 and Nokia E90 Communicator. 2 new pieces of software with Andy McNab's Enigma Force and Quickoffice Premier v4.

This week the team look at all the latest news from GSM world, review 2 new phones from Nokia and Sony Ericsson the 8800 and W880i. We also look at smart2go and The Bird - Evil has Wings.

The week the team take a look at the D840 from Samsung and the V3xx from Motorola. They also debate the evolution of VoIP for mobile over the past 6 months, as well as review the latest news from the past 7 days. This weeks software review includes Sonic the Hedgehog and amaZe advertising support GPS navigation software.