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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Wednesday, June 22, 2011

Google Maps, Yahoo Weather and Facebook are UK's favourite mobile apps

The GSMA and comScore have just released data showing how UK mobile consumers use mobile applications. The data has been collected in partnership with mobile networks and is the latest in the GSMA Mobile Media Metrics series of reports.

Overall, almost 8.8 million UK mobile phone owners - 40% of the UK’s mobile internet users - accessed an app that connected to the internet during April 2011.  Google Maps was the most-popular app, with 6.4 million unique users, followed by Yahoo! Weather and then Facebook.

Henry Stevens, Media Director at the GSMA, said “We are excited to release the first public census-level data from the GSMA and comScore on mobile application usage. Apps have become an important entry point for accessing content on mobile devices and their usage will only increase with the rapid proliferation of smartphones. We look forward to delivering to the UK market these critical insights to help understand the mobile ecosystem.”

When it comes to operating systems, 65% of connected application users were using a device running Apple’s iOS. Android was next at 31%, while Symbian in third place had just 1% of of connected app users.

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Recent Podcasts

Podcast - 24th August 2011

It's another big news week for the mobile industry. HP is dropping its webOS phones and tablets, Skype is buying a mobile messaging company, Symbian introduces 'Anna' and RIM has three new sociable BlackBerry devices.

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Podcast - 19th August 2011

It's becoming increasingly important for companies to keep records of mobile phone calls and text messages - and in some cases it's also a legal requirement. In this week's podcast, Ian Hook from Compliant Phones explains the challenges and reveals the answers.

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Podcast - 17th August 2011

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Podcast - 12th August 2011

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Podcast - 10th August 2011

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