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Thursday, April 28, 2011

Everything Everywhere says plans are on track as it reveals Q1 2011 figures

Everything Everywhere, which runs the Orange and T-Mobile UK networks, has released outline results for the first quarter of 2011. It says mobile service revenue was up 1.6% year-on-year, although overall turnover was down 1.7%. (Both figures exclude the effects of regulation).

160,000 new contract customers were added in the quarter; contract customers now account for 45% of the total base, compared with 41% in Q1 2010. 84% of contract customers are now buying smartphones, up from 62% a year ago. Overall, churn is down from 1.5% in Q1 2010 to 1.3% in Q1 2011. Orange and T-Mobile now have 27.7 million customers between them.

Tom Alexander, Chief Executive Officer of Everything Everywhere, said “Since announcing our strategy just six months ago, we are progressing well and have significant momentum, specifically through our creation of the UK’s first supernetwork. We are also ahead of plan to deliver an NPV of £3.5 billion worth of synergies following our merger. We remain fully confident of achieving our commercial and financial ambitions. We are fully confident of achieving our stated ambition of 25%+ EBITDA margin for 2014, in spite of the ongoing challenging economic, regulatory and market conditions. For the remainder of the year we will continue to focus on improving the lifetime value of both our prepay and postpay customers through innovative propositions; as the industry and market dynamics evolve, our customer marketing will be increasingly characterised by retention and improving customer loyalty.”

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Opinion Articles

Is Android losing its impact for Google?

Mark Bridge writes:

Recent figures released by ABI Research have prompted the market intelligence company to ask whether Google is losing control of the Android ecosystem.

At first glance, Android dominated smartphone shipments for the final quarter of 2013. ABI Research says 77% of the 287 million smartphones shipped in Q4 2013 were running Android.

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It’s time to prepare for the upcoming surge in signaling traffic

Robin Kent writes:

After initially suffering from slow pick up by consumers, 4G has begun to accelerate, and is now well on the way to the forecasted one billion subscribers by 2017. In fact EE, owner of T-Mobile and Orange, recently announced the addition of 493,000 new 4G customers to its existing base of 1.2 million.

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Mobile phone coverage: is this as good as it gets?

Mark Bridge writes:

A new report has highlighted the issue of poor mobile phone coverage in rural Sussex villages. BBC Sussex invited me onto their ‘Sussex Breakfast’ radio show to explain what could be done - and, as usual, I made enough notes for a lecture rather than a three-minute interview.

Here’s what I would have liked to have said if I’d been given a disproportionate amount of time to talk.

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Last week at The Fonecast: 27th January 2014

Expecting the unexpected

Mark Bridge writes:

Great news for mobile phone users. Ofcom’s new rules preventing unexpected mid-contract price rises came into force last week, which means UK consumers can no longer be surprised by their subscription charge increasing while they’re still locked into a minimum-term deal.

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Ofcom changes the rules for mobile phone contracts... and so does O2

Mark Bridge writes:

This week, new Ofcom rules came into force. They’re designed to avoid unexpected price rises during the minimum term of a mobile phone contract. Yes, just because you signed a fixed-term contract doesn’t mean the charges can’t increase. Networks said they needed this option in case of inflation or regulatory changes. Customers felt trapped.

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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

Podcast - 30th January 2015

We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

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