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Monday, October 17, 2011

Last week at The Fonecast: 17th October 2011

Mark Bridge writes:

Apple and Blackberry crumble. There, I’ve said it. Twitter’s favourite joke from the past seven days. The reality wasn’t so funny.

It was last Monday when part of RIM’s infrastructure failed - and the backup system didn’t work properly. As a result, a data backlog started to build… and build… and, before long, BlackBerry messaging, browsing and email were disrupted. Here in the UK - and much of Europe, the Middle East, India and Africa - it took around three days before things were getting back to normal, with Latin America, Canada and the USA also suffering problems for a day or so.

The Apple issues weren’t such a big deal but the joke’s much funnier with the second fruit reference. Although there was the inevitable upbeat media frenzy when Apple’s iPhone 4S went on sale, some users suffered lengthy downloads and file problems when trying to upgrade older devices to iOS5. In addition, a number of customers were disappointed to find that elements of the Siri voice recognition service didn’t work in the UK yet.

Sticking with bad news, Samsung - and potentially the Android world in general - suffered a legal blow in Australia. A somewhat lower blow was suggested by the discovery of e.coli on one in six mobile phones. And Sony Ericsson was told off by the ASA for the way it described ‘standby time’ (although it’s an industry-wide issue, I’d say).

Talking of Sony Ericsson, it revealed its quarterly results and said that it would become a smartphone-only business by the end of 2012. The days of the feature phone may indeed be numbered.

Still, it wasn’t all bad news. In fact, the GSMA has calculated that the number of connected mobile devices worldwide will double from more than 6 billion today to 12 billion in 2020. Everything Everywhere has started enabling UK customers on Orange and T-Mobile to use the 3G signal from either network. Outdoor advertising company Clear Channel has said it’s putting NFC connectivity in its new digital poster sites, while O2 UK is trialling a WiFi voice-over-IP service that’ll behave like the customer’s regular mobile number.

Yes, it’s a dynamic industry we’re working in. Having said that, Nokia’s latest forward-thinking move has raised some eyebrows. It’s decided to include a dubstep version of its classic Grande Valse on more than 100 million handsets over the next few years. If you fancy starting early, you can download the MP3 file here.

On the subject of downloads, have you listened to last week’s special feature from Droidcon UK?  You’ll hear from event organiser Thibaut Rouffineau, HTC’s Michael Ludden, Marcus Hansson from Sony Ericsson, Marcus O’Sullivan of Cisco and InMobi’s Terence Eden. Listen on our website, via iTunes or by downloading the MP3 file.

You can receive this news summary by email every week. Simply register at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Opinion Articles

Why a mobile TV service is just like a zombie

Mark Bridge writes:

Here in the UK, we’re struggling a bit with mobile TV. Which made me wonder what the problem really was. Well, after a long evening with the finest stilton and the cheapest port, the answer came to me in a dream. A mobile TV service is just like the lurching, drooling nightmare creatures that appear in every zombie film. And once consumers understand zombies, they’ll understand the problems with mobile TV. Let me explain.

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Selling your way out of a recession? Of course you can!

Iain Graham writes:

Everybody these days (apart from a lucky few!) is suffering from a lack of business or reduced sales due to the current 'downturn in the economic climate'. In my opinion, this is the time when sales people should stand up and be counted!

No, I don't mean the hard nosed, foot in the door double-glazing, second-hand car or mobile phone types (no offence!), I mean EVERYONE! Selling is a concept as much as it is a profession.

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Mobile & Contactless Payments

James Rosewell offers his opinion on the current state of mobile and contactless payments.

The banking and mobile industries have big plans for Near Field Communication (NFC) as the mobile payment mechanism of the future. Barclaycard has been leading the way from the credit card sector forming a partnership with Orange, having previously worked with O2, and running a catchy TV advert prompting contactless cards using VISA’s paywave system.

However the reality of NFC payments appears a lot further away. The Point of Sale (POS) technology appears to be badly deployed by some of the first-phase retailers mainly made up of low-value high-volume businesses like coffee shops, fast food outlets and newsagents.

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Insecure Mobile Browsers

James Rosewell writes: I note with interest Barclays mobile on-line banking home page extolling the safety of mobile banking whilst claiming it’s as secure as their non-mobile equivalent. This is on the same page that recommends customers use Opera Mini to access Barclays mobile on-line banking.

Yet following the link to the operamini.com web site and looking at the help section we can read Opera’s answer to the question “Is there any end-to-end security between my handset and — for example — paypal.com or my bank?” and the answer is “No. If you need full end-to-end encryption, you should use a full Web browser such as Opera Mobile.”

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