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Friday, March 22, 2013

The secret to starting a successful mobile-related business

Mark Bridge writes:

What’s the secret to starting a successful mobile-related business?

It turns out there’s no magic answer… but there’s plenty of useful advice worth listening to. There are also plenty of opportunities to get funding, whether in the form of a loan, a grant or an investment.

At the Mobile Monday London meeting this month, John Spindler of Capital Enterprise talked about the finance options available and later chaired a panel discussion that took a closer look at some of the challenges.

Afterwards, I asked John why starting a business involved in mobile technology was different from other start-ups.

“I think there are three things that mobile’s doing. One is - it’s a cliché but it’s true - it’s a disruptive technology. When you’re starting a business you need fissures to occur in the ground so new businesses can compete with those megalithic businesses that dominate. Disruptive technology puts them at a bigger disadvantage than a start-up. A start-up can innovate quicker, can do things which break business models that a big business can’t do. Big businesses are just focussed on paying the overheads, making money, looking after shareholders and not focussed on ‘how do I innovate, make a service better, help customers to achieve more’. I think investors like it because you can start small and scale quickly, you don’t need millions of pounds. And thirdly it’s important because it’s a talent-based industry. Lots of industries are asset-based; to be an oil prospector I need millions!  To be a mobile business I just need good brains, a good team, some contacts and some time.”

What are the attributes of a successful mobile start-up business?

“To be that disruptive game-changing business, the most important thing is you need to be solving a big problem for a big set of customers. People need to really care about what you’re doing because then they will search for it and they will try it. Secondly, you need to have a really good team. You need that hipster, hacker, hustler in the team. Someone has to be incredibly passionate to get their business off the ground. Thirdly, in the UK, you need at least prove some of the business model: how you’re going to make money. At least on a small scale - that if you made money here, if you had more funds, you could make it even bigger. And the fourth thing is to understand what you’re going to offer investors, why they should come down this journey with you.”

John’s presentation included a broad and detailed list of resources for mobile start-up businesses. I asked him to summarise the best place to begin and he gave me three recommendations:

John’s presentation was followed by a panel discussion with contributions from Alistair Hill, Nic Brisbourne, Sitar Teli, Michel Sabatier and Inmaculada Martinez. You can listen to their conversation via iTunes, from our RSS feed, by downloading the mp3 file or via our website audio player.

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Opinion Articles

Sponsor our coverage of Mobile World Congress 2014

Mark Bridge writes:

Would you like to be part of our Mobile World Congress coverage?

Mobile World Congress is Europe’s biggest mobile communications industry show. It runs from 24th - 27th February next year in Barcelona and is expected to welcome over 70,000 attendees and around 2,000 exhibitors.

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Ruthless logic is revolutionary: we talk smartphones and customers with Kazam

Interview with Chief Marketing Officer James Atkins

Mark Bridge writes:

Earlier this month, London-based smartphone company Kazam announced seven new Android handsets. That's pretty impressive... and is an even more noteworthy feat when you consider the company didn't even exist at the beginning of the year.

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Printed interactive Bluetooth-enabled books and posters are just around the corner

Mark Bridge writes:

Imagine books that could automatically link with your tablet as you touched the pages. Or posters that reacted to your fingertips and displayed the results on your smartphone. It seems this kind of Bluetooth-enabled interactivity is just around the corner, thanks to tiny low-power processors and a patented printing process that doesn’t require specialised equipment.

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Banking on good customer service?

How mobile technology is changing the banking sector

The future of customer service is to bridge the gap between the smart consumer with the smartphone and the bank holding his or her financial assets. Even though mobile applications are becoming increasingly powerful customer touch points, many banks are failing to leverage them in order to engage with consumers.

Mandip Shergill, Account Executive at Genesys, looks at how banks can maintain and strengthen the customer relationship in the mobile channel.

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Facebook is a mobile company – are you?

Ashley Gilmour writes:

A quick fact: nearly half of Facebook’s advertising revenue now stems from mobile ads.

That’s right – of the social network’s $1.8 billion (£1.1 billion) generated in the third quarter of 2013, 49% of it was made up of mobile advertising revenue. Last year, the channel represented only 14%.

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Recent Podcasts

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Later in the programme, the team anticipates some of the topics that will be hitting the headlines during 2016.

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Podcast from Mobile World Congress 2015

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Interview with Chris Millington of Doro about mobile retailing, wearables and technology for older consumers

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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

Podcast - 30th January 2015

We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

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