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Monday, March 31, 2014

Mobile phone banking transactions made by British customers have doubled in 12 months, according to the BBA

The number of banking transactions made on mobile phones by British customers has doubled in a single year, according to new figures from a UK banking trade organisation.

Customers of the five biggest retail banks used mobile phones for 18.6 million transactions a week in 2013, according to the BBA. That compares with 9.1 million in 2012.

Overall, more than 457.7 million SMS balance alerts and other banking text messages were sent to customers during 2013.

The BBA says customers are now making more than 5.7 million transactions a day using smartphones, tablets, PCs and other internet-enabled technology.

Anthony Browne, Chief Executive of the BBA, said “A revolution is underway in how people spend, move and manage their money. This is not just about the phenomenal growth of mobile banking, which has already allowed millions of British customers to make billions of transactions from the palm of their hand. Consumers are also rushing to use contactless cards, text alerts and a range of other easy-to-use technology. This is innovation that connects us more strongly to our banks than ever before and gives us greater freedom to handle our money wherever and whenever we please.”

Banking apps have been downloaded more than 12 million times by customers from the five biggest retail banks in the UK.

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Opinion Articles

Why all the fuss about cross-network roaming for UK mobile coverage?

Why all the fuss about cross-network roaming for UK mobile coverage?

Mark Bridge writes:

A suggestion that UK mobile phone networks might be forced to improve black-spot coverage by allowing interconnection with their rivals is back in the news. It made the headlines in June and has returned again this week, which is why I could be heard offering my opinion on BBC local radio yesterday morning.

Author: The Fonecast
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Philips Voice Tracer DVT6000 review

Philips Voice Tracer DVT6000 review

Is a dedicated voice recorder better than a smartphone app?

Mark Bridge writes:

If I'm interviewing someone for a podcast, I'll generally use my Zoom H4N recorder and a separate microphone or two. But I don't need the same level of high-quality kit if I'm interviewing someone for a written interview. Why carry an expensive recording device when your mobile phone can do the same job?

Author: The Fonecast
2 Comments
Article rating: 3.8
Barclaycard bPay: wearable payment technology

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Mark Bridge pays with a flick of the wrist

Mark Bridge writes:

Contactless payments. They're catching on, aren't they?

But mobile contactless payments haven't proved so popular.

Author: The Fonecast
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iPhone 6 journal

iPhone 6 journal

Spending a few days with the newest Apple handset

Mark Bridge writes:

I open the iPhone 6 box and discover a phone that feels substantial. Well engineered. Practical. Despite being just 6.9mm deep, it doesn't seem unreasonably delicate.

Author: The Fonecast
0 Comments
Article rating: 2.0
The HTC One pink/purple camera saga: part 2

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Mark Bridge feels marooned by a high-street mobile phone retailer

Mark Bridge writes:

Following my online rant about the customer service I'd received when I suffered a problem with my HTC One, I wrote to Carphone Warehouse.

Author: The Fonecast
3 Comments
Article rating: 3.6
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Recent Podcasts

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Podcast - 15th January 2016

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Later in the programme, the team anticipates some of the topics that will be hitting the headlines during 2016.

Author: The Fonecast
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Author: The Fonecast
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Author: The Fonecast
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Author: The Fonecast
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A month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

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We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

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