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Thursday, December 12, 2013

UK communications services are less expensive than other European countries, says new research

New Ofcom research shows that UK consumers are benefiting from lower-priced communications services than people in France, Germany, Italy, Spain and the USA. These findings form part of Ofcom’s ninth International Communications Market Report.

Ofcom compared five different types of household - from lower-volume users to affluent consumers with higher communications demands - and identified the best deals in each country. In four out of the five cases, the UK was either the cheapest or second cheapest.

When communications prices were viewed as a percentage of overall household spending, the UK was the most affordable country.

The biggest savings for UK consumers could be found with mobile phone deals, which were significantly cheaper than in other major European countries. For example, a typical mobile phone with 200 minutes, 50 texts and 200MB of data would cost an average £14 per month in the UK but a consumer in the USA would pay four times as much (£57).

James Thickett, Ofcom’s Director of Research, said “The report confirms that consumers in the UK are benefiting from one of the world’s most price competitive marketplaces for communications services. Telecoms bills have been falling in real terms in the UK for the past ten years. However, consumers are not just benefiting from cheaper deals – they are also getting much more for less, as the quality and range of telecoms services has expanded hugely in that time.”

[Ofcom International Communications Market report (pdf)]

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Opinion Articles

Privacy in Mobile Apps: MEF roundtable in Barcelona

During Mobile World Congress 2012, TheFonecast.com was invited to record a roundtable on Privacy in Mobile Applications. This event was hosted by MEF, the global community for mobile content and commerce, and was supported by SNR Denton.

Our recording is now online at TheFonecast.com and on the MEF blog.

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Last week at The Fonecast: 19th March 2012

Mark Bridge writes:

Mobile financial services were making the headlines yet again last week. Not once. Not twice. No, we noticed at least three separate (and all pretty big) stories to talk about.

First came Nokia’s planned withdrawal from its mobile money service, which will leave around a million people in India looking for a new mobile wallet.

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Apple iPad dictation isn't perfect but customers love it anyway

Mark Bridge writes:

Excuse me a moment while I climb onto my soapbox.

Right. Ooh, it’s busy up here.

For a number of years, various companies have worked on computer-powered dictation and transcription services. Now Apple has entered this space.

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Rebtel: the mobile VoIP rebel that speaks its mind

Mark Bridge writes:

Back in the 1960s, Hertz was the number one hire car company in the USA. Avis was trailing a long way behind. Looking for a new advertising campaign, CEO Robert Townsend spoke to Bill Bernbach - the ‘B’ in ad agency DDB - and a few months later “We try harder” became the Avis tagline.

“Avis is only No.2 in rent a cars” the headlines admitted. “We try harder. When you’re not the biggest, you have to.”

It’s a message I was reminded of when I met Andreas Bernström at Mobile World Congress last month. Andreas is CEO of Rebtel, the world’s second-largest mobile Voice-over-IP company. With Skype seen as market leader for VoIP services, I asked Andreas whether Rebtel also needed to try harder.

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Has Apple messed up the user experience by creating its new iPad?

Mark Bridge writes:

The new iPad has a better screen. Higher-resolution. Clearer. High Definition. Just what everyone wants, right?

Apparently not.

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