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Thursday, April 28, 2011

Everything Everywhere says plans are on track as it reveals Q1 2011 figures

Everything Everywhere, which runs the Orange and T-Mobile UK networks, has released outline results for the first quarter of 2011. It says mobile service revenue was up 1.6% year-on-year, although overall turnover was down 1.7%. (Both figures exclude the effects of regulation).

160,000 new contract customers were added in the quarter; contract customers now account for 45% of the total base, compared with 41% in Q1 2010. 84% of contract customers are now buying smartphones, up from 62% a year ago. Overall, churn is down from 1.5% in Q1 2010 to 1.3% in Q1 2011. Orange and T-Mobile now have 27.7 million customers between them.

Tom Alexander, Chief Executive Officer of Everything Everywhere, said “Since announcing our strategy just six months ago, we are progressing well and have significant momentum, specifically through our creation of the UK’s first supernetwork. We are also ahead of plan to deliver an NPV of £3.5 billion worth of synergies following our merger. We remain fully confident of achieving our commercial and financial ambitions. We are fully confident of achieving our stated ambition of 25%+ EBITDA margin for 2014, in spite of the ongoing challenging economic, regulatory and market conditions. For the remainder of the year we will continue to focus on improving the lifetime value of both our prepay and postpay customers through innovative propositions; as the industry and market dynamics evolve, our customer marketing will be increasingly characterised by retention and improving customer loyalty.”

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Opinion Articles

Last week at The Fonecast: 17th February 2014

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Mark Bridge writes:

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Last week at The Fonecast: 10th February 2014

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Last week at The Fonecast: 3rd February 2014

Patently obvious

Mark Bridge writes:

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A grumpy not-so-old man looks at his mobile phone bill

Mark Bridge writes:

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Turn your radio on

FM radio activated for BlackBerry Z30, BlackBerry Q10 and BlackBerry Q5 users

Mark Bridge writes:

There was great news for some BlackBerry owners this week. The new 10.2.1 update to the BlackBerry 10 OS was released, offering a new incoming call screen, SMS and email groups, more options for locking and unlocking, extra battery usage information, enterprise features and - for customers with a BlackBerry Z30, BlackBerry Q10 or BlackBerry Q5 smartphone - an FM radio.

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