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Tuesday, October 6, 2009

Ofcom advisors recommend ‘try before buy’ scheme for mobiles

The Communications Consumer Panel, which was created in 2003 to influence Ofcom, the government, the EU and mobile service & equipment providers, is suggesting a change in the way mobile phone contracts are sold. It says about a third of people regularly experience coverage problems and recommends that mobile networks include a “try before you buy” period in their contracts, which would let dissatisfied consumers move to a different network. [Sources: BBC News; Guardian.co.uk]

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