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Nokia starts offering free set-up assistance for UK smartphone owners

Nokia has launched a new service for UK customers called Smart Setup. Customers who buy a new Nokia Lumia smartphone can book an appointment via the Smart Setup web site and receive help over the phone. It follows the introduction of Smart Setup in the USA a few months ago.

The Smart Setup customer care team will offer personalised service to suit each customer’s needs.

Matt Channing, head of Nokia UK’s Customer Care, said “Windows Phone is an intuitive operating system but it is a new one. Family and friends are often the first point of contact for customers to go to when they have questions. Where Windows Phone is new, we want to be that family and friend. There are some big misconceptions are out there and concerns from people that they cannot customise their device or personalise the ringtones. We can teach people that they can personalise their device and it also allows them to install numerous applications to do this.”

[Source: Nokia blog]

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Author: The Fonecast
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1 comments on article "Nokia starts offering free set-up assistance for UK smartphone owners"

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Patricia Narducci

12/28/2014 6:34 PM

I just bought a Nokia lumia. I don't know the first thing about using it. I would Like a book on how to use it. I appreciate it. Thank You.

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