Three UK has announced a deal called ‘Feel At Home’ that’ll see customers being charged at their standard tariff rate when they visit certain countries. The service is available automatically when customers use their mobile phones in Australia, Austria, Denmark, Hong Kong, Ireland, Italy and Sweden; countries where Hutchison Whampoa’s Three business currently operates its own networks.
Calls and text messages back to the UK plus mobile broadband use will all be charged as part of a customer’s price plan allowance. Additional ‘out of bundle’ usage will be charged at special roaming rates and ‘tethering’ won’t be permitted.
Thomas Malleschitz, marketing director at Three UK, said “We want to make sure our customers have the best possible mobile experience. By abolishing expensive roaming charges in select countries we are allowing our customers to get even more value from their minutes, texts and data abroad by removing the fear associated with staying in touch while travelling.”