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Ofcom publishes customer satisfaction figures for UK mobile networks

Ofcom publishes customer satisfaction figures for UK mobile networks

Tesco Mobile rated top for mobile satisfaction in 2019

Ofcom, the UK's communications regulator, has published its annual customer satisfaction ratings for mobile networks.
Author: The Fonecast
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New Ofcom guidance to protect vulnerable customers

New Ofcom guidance to protect vulnerable customers

UK telecoms regulator Ofcom has detailed some of the practical measures that phone, broadband and pay TV companies could adopt to protect vulnerable customers.
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Ofcom offers advice to help mobile and broadband users stay connected at home

Ofcom offers advice to help mobile and broadband users stay connected at home

UK communications regulator Ofcom has launched a government-backed information campaign to help mobile users and broadband customers to get the best from their connections.
Author: The Fonecast
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UK mobile users can now send a text to reduce nuisance calls

The Telephone Preference Service and Ofcom have introduced a new text message service that lets UK mobile users opt out of receiving unsolicited sales and marketing calls.

Mobile phone users can simply text ‘TPS’ and their email address to 78070.

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Ofcom delays its 2.3GHz and 3.4GHz auction

In October, Ofcom revealed more information about its plans to auction the 2.3GHz and 3.4GHz radio spectrum it had received from the Ministry of Defence.

It planned to start the auction process in December 2015 but is now delaying this until 2016.

Author: The Fonecast
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