Doro has announced a new easy-to-use mobile phone that’s aimed at older users.
The Doro PhoneEasy 632 has a flip-open ‘clamshell’ design with an LED display on the front to show the time, message alerts, calls and battery status.
Ofcom has fined Three UK £250,000 for failing to comply with its rules on handling customer complaints.
The communications regulator found Three had closed some complaints without ensuring they were fully resolved and had failed to log other customer calls as complaints. As a result, Three hadn’t made these customers aware of their right to independent dispute resolution.