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PayPal inStore app offers high-street mobile payments without NFC

PayPal has revealed a new iOS and Android app that’ll let customers use their mobile devices to pay at high street shops in the UK. The inStore app will let customers pay via PayPal at participating retailers, even when there’s no mobile or WiFi signal.

Aurora Fashions - the company responsible for Coast, Karen Millen, Oasis and Warehouse fashion stores - is the first retailer to take part.

Author: The Fonecast
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Most of the heaviest smartphone data users have an iPhone, says new research

A new report on consumer smartphone usage from Analysis Mason says the majority of the heaviest smartphone data users are iPhone customers.

When looking at the top 10% of these smartphone data users, 80% of people have an iPhone.

Author: The Fonecast
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Ofcom proposes improved 'text relay' service for mobile users with hearing and speech impairments

Ofcom has published details of its proposals to improve fixed-line and mobile communications services for people with hearing and speech impairments. It wants all UK network providers to offer access to a next generation ‘text relay’ service, enabling users with hearing and/or speech impairments to communicate via telephone or textphone equipment.

The current system requires an intermediary to convert speech to text and vice versa for the two parties, which can be slow. The proposed new services would be faster and available online via PCs, laptops, tablet computers and smartphones.

Author: The Fonecast
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Deutsche Telekom launches an M2M Marketplace for equipment and services

Deutsche TelekomDeutsche Telekom has launched an online M2M Marketplace.

The new website enables manufacturers and dealers from around the world to sell their machine-to-machine communication hardware, software and applications. In the future, Deutsche Telekom also plans to offer SIM cards via the online store.

Author: The Fonecast
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Everything Everywhere redesigns customer service to focus on operating systems

Everything Everywhere redesigns customer service to focus on operating systems

Everything Everywhere is investing £50 million to transform customer service for its 27 million T-Mobile and Orange UK users. It’s going to redesign its service operations around handset operating systems and the devices that use them. Overall, £50 million will be invested in contact centres, high-street stores and customer-facing staff this year.

The company says this new approach is designed to meet customers’ changing needs, enabling Orange and T-Mobile staff to offer advice about devices, technology and account information without having to transfer customers between departments.

Author: The Fonecast
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