Ofcom has published details of the consumer telecoms complaints it's received between October 2010 and February 2011.
The regulator receives an average of 450 complaints per day about fixed-line, broadband and mobile telecoms providers. Issues include mis-selling, billing errors, lack of service and customer service problems.
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In The Fonecast this week we discuss mobile termination rates, traffic management for mobile broadband, smart meters, protests, applications and crime-busting ringtones.
We also talk about the Japanese earthquake, which - although it's predominantly a human tragedy - also has economic consequences for the mobile industry.
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BSkyB, BT, O2, TalkTalk, Three, Virgin Media and Vodafone have all committed to providing better and more easily comparable information to consumers about traffic management. It's a voluntary agreement that's been arranged by the Broadband Stakeholder Group.
The participating companies account for around 90% of all fixed-line broadband customers and 60% of all mobile broadband customers in the UK.
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A new research report from Berg Insight says the number of consumer electronics devices with embedded cellular connectivity (excluding mobile phones) grew to 22 million in 2010.
That’s double the 11 million mobile-enabled devices shipped worldwide in the previous year.
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A new study from Cisco suggests that worldwide mobile data traffic will increase 26-fold between 2010 and 2015, reaching 6.3 exabytes per month by 2015.
This dramatic rise is being driven by an increase in mobile internet-enabled devices and a growing demand for video services.
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