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Nokia CEO admits Q2 results are 'clearly disappointing'

Nokia has published quarterly results that show it's been overtaken by Apple in terms of smartphone sales.

16.7 million smartphones and 71.8 million other mobile phones were shipped in the three-month period. These figures are down from Q2 last year by 34% and 16% respectively.

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Ofcom customer service research shows mobile operators are better than fixed-line networks

Ofcom has published new research that looks at customer service satisfaction with the UK's largest landline, broadband, mobile and pay TV providers.

Thousands of consumers were interviewed in February as part of Ofcom's research and were asked to rate their customer service experience if they'd recently contacted their provider.

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Google Labs to close

Google has said it's going to close its Google Labs project.

Google Labs developed a variety of prototype desktop and mobile products in an environment the company called its 'playground'. The new move will see some Labs experiments ended while others will be incorporated into different product areas.

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O2 UK sends QR code vouchers to customers

Sandwich franchise Subway has launched a discount voucher scheme within the O2 More 'You Are Here' location-based advertising service.

Customers who've opted-in to receive marketing information will receive a MMS message when they're near a Subway store. The message will offer a discount and will contain a square barcode - a QR code - that can be scanned by store staff.

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More than a billion smartphones will be shipped worldwide in 2016

A new report from Juniper Research predicts that one billion smartphones will be shipped in 2016, up from 302 million last year.

That's more than a 230% increase, putting smartphones ahead of feature phones.

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