The UK government says it’s worked with telecoms companies to reduce the risk of consumers receiving unexpectedly high bills if their phone is stolen.
Culture Secretary Maria Miller has announced a new agreement with EE, Three, Virgin Media and Vodafone to cap bills on a mobile phone that has been reported lost or stolen.
Three UK has extended its ‘Feel At Home’ discounted roaming service to cover the USA, Indonesia, Sri Lanka and Macau, enabling its customers to use their UK tariff allowances when making calls, sending text messages and connecting to the internet abroad.
It follows the launch of ‘Feel At Home’ in Australia, Austria, Denmark, Hong Kong, Ireland, Italy and Sweden three months ago.
Ofcom has published the results of its assessment into whether or not the UK’s ‘big four’ mobile phone networks have met their 3G coverage obligations.
Although the 3G 2100MHz mobile spectrum licences originally only required networks to cover 80% of the UK population with 3G service, the government later increased this obligation to 90% population coverage. The deadline for meeting this requirement was 30th June 2013.
Communication industry regulator Ofcom has published a consultation about revising the licence fees paid by UK mobile networks for the 900MHz and 1800MHz spectrum bands initially used for 2G and 3G services.
In December 2010, the Government told Ofcom to revise these fees in line with current market values.
Highest proportion of complaints from T-Mobile
Ofcom’s quarterly report of complaints against major UK telecoms and pay TV providers shows an overall drop between April and June 2013, mainly due to a fall in the number of landline and broadband complaints.
It’s the regulator’s tenth quarterly report.