Quarterly report reveals telecoms and pay TV complaints
Ofcom has published its latest quarterly report, which shows details of the amount of complaints it’s received about major telecoms and pay TV providers.
This new report covers the period from July to September 2013.
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Podcast - 11th December 2013
This week we're talking about a UK government deal to prevent bill shock, good news for some UK consumers visiting the USA, a court threat to HTC sales, new high-speed satellite broadband, mobile search, mobile shopping and much more.
Join Iain Graham, James Rosewell and Mark Bridge for an informed and entertaining look at all the major mobile industry news stories from the past seven days.
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Vodafone has announced details of its new ‘own brand’ engagement strategy that’ll be launched across all its companies next year. This follows the company’s decision to end its Formula 1 sponsorship with McLaren.
Its ‘Vodafone Firsts’ marketing strategy will be focussed on special experiences, from individuals achieving something for the first time to international events.
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The UK government says it’s worked with telecoms companies to reduce the risk of consumers receiving unexpectedly high bills if their phone is stolen.
Culture Secretary Maria Miller has announced a new agreement with EE, Three, Virgin Media and Vodafone to cap bills on a mobile phone that has been reported lost or stolen.
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Podcast - 27th November 2013
This week we're talking about two big announcements from BlackBerry: a luxury smartphone and some major management changes.
We also discuss the latest Samsung/Apple patent ruling, Vodafone's new mobile wallet, Android licensing, Doro's anti-virus deal, BYOD and the rise of the 'selfie'.
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