Ofcom’s latest quarterly report into the customer service provided by landline, broadband, mobile phone and pay TV companies shows a significant change in the mobile sector.

Overall, thousands of consumers who’d contacted their provider between July and September 2012 were asked to rate the customer service they’d received. 67% of mobile phone users were satisfied with their network’s customer service, compared with 62% of fixed broadband users, 64% of landline customers and 69% of pay TV subscribers.

Three, the Hutchison 3G network in the UK, says it’s added more than 1.04 million customers in the past 12 months. It now has 8.8 million UK customers, with 301,000 joining in the last quarter alone.

The network is also deploying DC-HSDPA technology to upgrade its network and is increasing the speed of its backhaul connection to the internet.

The UK’s ‘big four’ mobile phone operators - EE, Telefónica O2, Three and Vodafone - have formed a jointly-controlled company called Digital Mobile Spectrum.

It’ll help any households experiencing TV signal interference when 4G mobile services are introduced on the 800MHz frequency band.

UK telecoms regulator Ofcom has published a new quarterly report that shows the most complained-about telephone and pay TV suppliers.

Complaints about mobile phone services are now being classified as ‘pay monthly’ and ‘pay as you go’ (pre-pay) customers. Ofcom says around 95% of mobile complaints come from users with ‘pay monthly’ contracts, with the number of ‘pay as you go’ complaints currently too low to be statistically valid.

Everything Everywhere has confirmed a much-rumoured agreement to transfer a 2×15MHz slice of its 1800MHz spectrum to Three UK.

Ofcom has recently given the go-ahead for this frequency band to be used for 4G services.