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Orange Money reaches 10 million customers worldwide

The Orange Money service now has 10 million customers worldwide, less than six years after it launched and less than two years after passing the 5 million mark.

Last year, transactions worth over €2.2 billion were conducted through Orange Money.

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Ofcom reveals the UK mobile networks with the most complaints

UK communications regulator Ofcom has published information about the volume of complaints it received between October and December 2013.

It’s the organisation’s twelfth quarterly report and reveals that the number of complaints had fallen quarter-on-quarter across landline telephone, broadband, ‘pay monthly’ mobile and pay TV services.

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Ofcom reports an improvement in customer service from mobile network operators

Ofcom has published the results of a survey that looked at satisfaction with the customer service provided by landline, broadband, mobile and pay TV providers.

The most notable year-on-year improvements were seen in the mobile and pay TV markets: customer satisfaction rose from 67% in 2012 to 75% in 2013 for mobile operators (mainly driven by higher satisfaction from Vodafone customers).

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Ofcom reveals the UK's most complained-about mobile phone networks

Quarterly report reveals telecoms and pay TV complaints

Ofcom has published its latest quarterly report, which shows details of the amount of complaints it’s received about major telecoms and pay TV providers.

This new report covers the period from July to September 2013.

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Mobile payments get a boost in France from Visa Europe and Orange partnership

Mobile payments get a boost in France from Visa Europe and Orange partnership

Visa Europe and Orange have announced a partnership to encourage the use of mobile-based contactless payments in France.

They’re starting by launching a service called Orange Cash, which will enable Orange customers with an NFC-equipped smartphone to make contactless payments.

Author: The Fonecast
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