According to a new PayPal report called ‘Money: The Digital Tipping Point’, 2016 will be the year when UK shoppers start using their mobile phones in earnest to pay for things on the high street with digital money rather than cash, cheques or cards.

UK mobile retail sales in five years’ time are expected to reach £2.5 billion with over 14 million adults regularly shopping via their mobiles.

We’ve previously reported on Square in the USA and iZettle in Sweden. Now we hear that a similar mobile payment service will appear in the UK within a few weeks.

Payment processing company CreditCall is preparing to launch a mobile payment app that’ll let businesses accept credit and debit card payments on a BlackBerry or Android mobile phone. The service, called CardEase Mobile, is due to launch on 1st December 2011 in partnership with CreditCall’s banking partner.

Mark Bridge writes:

The really big news last week wasn’t good: 17,000 jobs worldwide are being lost at Nokia Siemens Networks (which, incidentally, is a separate company from both Nokia and Siemens). That’s not far short of a quarter of the total workforce. The company is going to focus on mobile network infrastructure and services, with a particular emphasis on mobile broadband, and is likely to sell off other parts of the business.

Ofcom has published new research showing the highest-rated and lowest-rated communications providers for customer service.

It notes that overall satisfaction is higher with mobile (69%) and pay TV (68%) than it is with fixed broadband (58%) and fixed-line (61%) telephone services.

Mark Bridge writes:

Today’s mobile phone customers want more and more mobile data, which is stretching network capacity. In addition, many of those consumers would rather not be committed to a limit; they’d rather have a mobile internet tariff that is (or appears to be) unlimited. This puts even more pressure on mobile networks.