As part of the annual financial results released today by Deutsche Telekom, T-Mobile UK has also announced its full-year results for 2009.
The company's total customer base grew by 2.3% year-on-year to 17.178 million, with a net total addition of 392,000 customers. The fourth quarter saw 570,000 net customer additions, giving T-Mobile UK its best-ever December. Contract customer numbers rose 0.4% over the year to 4.1 million; the prepay customer base grew 3.0% y-o-y to 13.1 million.
Total revenue for the year was £3.0 billion, down from £3.2 billion in 2008, with the drop blamed partially on lower termination rates. Data revenue was up over 40% and is now a quarter of the company's ARPU.
The security of 3G and GSM mobile phone calls has been questioned recently. Mark Bridge spoke to Dr Simon Bransfield-Garth, Chief Executive of Cellcrypt, at Mobile World Congress to find out how real the problems are. The interview was included in our podcast on 19th February 2010; here's an edited transcript of the interview:
Insurance and assistance company CPP says British consumers are willing to make false insurance claims on their mobile phones in order to get the latest handsets.
It says the number of phones reported missing in May and June 2009 rose by 11%, which is when the Apple iPhone 3G was released. However, just 4% of mobile users say they’d be prepared to file a dishonest claim to get their hands on a new phone.
Even with an element of doubt about the number of fraudulent insurance claims made, mobile phone theft is certainly a problem for the UK. 20% of people in Edinburgh and Sheffield have been the victims of mobile phone theft, 8% of Londoners and 6% in Cardiff & Liverpool.
In fact, 21% of Brits have had their phones lost or stolen more than once. Almost a quarter of all mobile theft victims were pick-pocketed, one in five had their phones taken from pub or restaurant tables and 5% had handsets stolen from their office desks.