UK telecoms regulator Ofcom has published a new quarterly report that shows the most complained-about telephone and pay TV suppliers.
Complaints about mobile phone services are now being classified as ‘pay monthly’ and ‘pay as you go’ (pre-pay) customers. Ofcom says around 95% of mobile complaints come from users with ‘pay monthly’ contracts, with the number of ‘pay as you go’ complaints currently too low to be statistically valid.
Research In Motion revealed more about its forthcoming BlackBerry 10 mobile operating system at its BlackBerry Jam developer conference in California yesterday.
BlackBerry 10, which is expected to be available on new BlackBerry devices early next year, is focussed on what RIM is calling ‘BlackBerry Flow’ - the idea that a BlackBerry device won’t slow you down. For example, BB10 can show all currently-running applications as small widgets rather than simply as icons.
Podcast - 26th September 2012
We start this week's programme by talking about the iPhone 5 and iOS6 before moving on to HTC's forthcoming Windows Phone 8 devices.
There's also some mobile payment news, online shopping research, a health study, data about tablet manufacturing and machine-to-machine connection figures.
A new survey conducted for online video specialist QuickPlay Media shows that live TV sport promises to drive the growth of mobile video in the UK.
52% of mobile video users in the UK watched at least one Olympic sporting event on either a smartphone or tablet, with most of them saying their mobile viewing had increased after watching a major sporting event on a mobile device. In addition, the number of consumers watching mobile video at work during the Olympics doubled to 18% from 9% in a non-Olympic average week.
International wireless equipment distributor Brightstar has acquired UK-based mobile phone trade-in business Mobile Phone Xchange.
MPX offers online recycling deals to consumers and also provides trade-in facilities for Vodafone shops.