Customers with a Vodafone UK contract are being told that charges for services outside their monthly allowance of minutes, text messages and data are increasing.
However, the basic monthly charge is unchanged and roaming rates in the EU are falling.
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Podcast - 14th May 2014
This week's podcast begins with a new keenly-priced flagship smartphone from Huawei. We then move on to talk about a UK price promise from Vodafone, mobile payments, feature phone upgrades, WiFi hotspots and the benefits of a Carphone/Dixons merger.
Iain Graham, James Rosewell and Mark Bridge condense all the biggest mobile industry news headlines from the past 7 days into a free 30-minute podcast.
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Feelin’ groufie
Mark Bridge writes:
Last week a major retailer with a significant online presence announced plans to release its own-brand smartphone by the end of the year. No, not Amazon. This news came from Tesco.
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Vodafone UK has introduced a ‘fixed price promise’ that says the basic monthly charge of a mobile phone contract won’t increase during the minimum term.
It follows a clarification of Ofcom’s rules earlier this year. As a result, mobile network operators can no longer introduce ‘unexpected’ price increases during a contract.
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Two complaints about promotional material for Telefonica’s O2 Travel service have been upheld by the UK Advertising Standards Authority.
An in-flight magazine ad promoted O2 Travel without mentioning the daily limit, while the O2 website promoted a collection of apps and services for travellers but didn’t explain how much data these could use.
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