News Articles

Last week at The Fonecast: 27th January 2014

Expecting the unexpected

Mark Bridge writes:

Great news for mobile phone users. Ofcom’s new rules preventing unexpected mid-contract price rises came into force last week, which means UK consumers can no longer be surprised by their subscription charge increasing while they’re still locked into a minimum-term deal.

Author: The Fonecast
0 Comments
Article rating: No rating

Ofcom changes the rules for mobile phone contracts... and so does O2

Mark Bridge writes:

This week, new Ofcom rules came into force. They’re designed to avoid unexpected price rises during the minimum term of a mobile phone contract. Yes, just because you signed a fixed-term contract doesn’t mean the charges can’t increase. Networks said they needed this option in case of inflation or regulatory changes. Customers felt trapped.

Author: The Fonecast
7 Comments
Article rating: No rating

UK consumers now protected against mid-contract landline, broadband and mobile price rises

New Ofcom guidance comes into force today, enabling consumers and small businesses to leave their landline, broadband or mobile contracts without penalty if their service provider increases the monthly subscription price unexpectedly.

The guidance, which applies to all new contracts, also notes that customers should be given at least a month’s notice of any monthly changes.

Author: The Fonecast
1 Comments
Article rating: No rating

Last week at The Fonecast: 16th December 2013

A Happy Tranquil Christmas for HTC?

Mark Bridge writes:

HTC experienced a bit of Christmas cheer last week when the threat of a sales injunction against the HTC One mini smartphone and a number of other devices was lifted. Nokia had previously won a patent-related court case against HTC but it seems that a sales ban was deemed too harsh a penalty.

Author: The Fonecast
0 Comments
Article rating: No rating

UK communications services are less expensive than other European countries, says new research

New Ofcom research shows that UK consumers are benefiting from lower-priced communications services than people in France, Germany, Italy, Spain and the USA.

These findings form part of Ofcom’s ninth International Communications Market Report.

Author: The Fonecast
0 Comments
Article rating: No rating
RSS
123578910Last

Follow thefonecast.com

Twitter @TheFonecast RSS podcast feed
Find us on Facebook Subscribe free via iTunes

Archive Calendar

«March 2024»
MonTueWedThuFriSatSun
26272829123
45678910
11121314151617
18192021222324
25262728293031
1234567

Archive

Terms Of Use | Privacy Statement