News Articles

UK mobile phone call quality research by Ofcom puts EE in first place

UK mobile phone call quality research by Ofcom puts EE in first place

Ofcom has published research on mobile phone call quality from the ‘big four’ UK network operators.

It’s used data from mobile analytics specialist RootMetrics to better understand consumers’ experience of making phone calls on the EE, O2, Three and Vodafone networks.

Author: The Fonecast
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Ofcom cuts back on its plans to increase UK mobile spectrum fees

Ofcom has scaled back its plans to increase the licence fees paid by UK mobile networks for the 900MHz and 1800MHz spectrum bands initially used for 2G and 3G services.

It previously proposed increasing overall charges paid by the ‘big four’ mobile network operators from £39.7 million for the 1800MHz spectrum up to £170.4 million.

Author: The Fonecast
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Ofcom publishes a guide to help UK consumers unlock their mobile phones

UK communications regulator Ofcom has published an online guide to help customers unlock their mobile phones.

Mobile network operators may electronically ‘lock’ mobile phones to their network when customers buy the phone. It’s necessary to unlock these phones before they can be used with a different network provider... and this is sometimes chargeable.

Author: The Fonecast
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National security, phones for children, a new UK mobile network and a change of name

Podcast - 16th July 2014

This week's mobile industry podcast begins with a quick look at the UK government's emergency legislation affecting fixed-line, mobile phone and broadband traffic.

We then talk about Microsoft's plans, a new virtual network from the Post Office, Samsung's renamed app store, budget 4G smartphones, a wearable phone for children and some misleading advertising.

Author: The Fonecast
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ASA says Three UK 'free 0800 calls' advertising wasn't clear enough

The UK’s Advertising Standards Authority has ruled that a TV advertisement for Three didn’t explain the network’s free calls policy clearly enough.

A total of eleven people challenged the claim “we’ve made 0800 numbers free” because this only applied to new customers or new 24-month contracts.

Author: The Fonecast
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