Independent telecoms analyst Ovum says the market for ‘no frills’ mobile virtual network operators will increase over the next five years. Tesco – which runs the Tesco Mobile MVNO - and other retailers will benefit as more and more people select their mobile service as they shop.
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Mark Bridge writes:
The adage that “the customer is always right” has apparently been disproved by a recent survey of mobile phone users.
Mobile News reports that virtual networks Virgin Mobile and Tesco Mobile outperformed their network partners in a recent customer satisfaction survey carried out by research firm YouGov for price comparison website uSwitch.
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Mark Bridge writes:
Supermarkets. You either love ‘em or hate ‘em. Actually, that’s not true. Most of us seem to be happy enough with a half-price bottle of wine but less convinced about globalisation and supplier relationships.
But none of that’s bothering me today. Instead, I’m troubled – as I have been for several months – by the TV commercial for Tesco’s prepay mobile phone tariff.
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