News Articles

EE tops Ofcom's mobile phone complaint list

Ofcom has published the volume of complaints made against mobile phone network operators, fixed-line phone providers, broadband companies and pay TV services between January and March 2014.

It’s the regulator’s thirteenth quarterly report of complaint data.

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A week of mobile news, including a US launch for the Amazon Fire smartphone and a UK launch for Google Glass

Podcast - 25th June 2014

This week's podcast covers the launch of the first Amazon smartphone and the introduction of Google Glass to the UK.

We also talk about new WiFi-powered voice services from EE and Three, plans to reduce mobile 'black spots', BlackBerry's app partnership, smartphone theft, 4G innovation... and rechargeable trousers.

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Three UK plans WiFi-powered voice and SMS service from early August

Three says it’s launching a new service that’ll offer voice and SMS text services via WiFi to UK customers.

The service, which is called Three inTouch, will be available from early August.

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European Commission clears the acquisition of O2 Ireland by Hutchison's Three

The European Commission has approved the proposed acquisition of Telefónica’s O2 Ireland business by Hutchison 3G, which operates the Three network.

However, Hutchison has been required to make commitments that’ll see it helping some competitors.

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Ofcom reveals the UK mobile networks with the most complaints

UK communications regulator Ofcom has published information about the volume of complaints it received between October and December 2013.

It’s the organisation’s twelfth quarterly report and reveals that the number of complaints had fallen quarter-on-quarter across landline telephone, broadband, ‘pay monthly’ mobile and pay TV services.

Author: The Fonecast
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