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Phones 4u in administration: EE, Vodafone and Dixons Carphone all offer roles to retail staff

Phones 4u in administration: EE, Vodafone and Dixons Carphone all offer roles to retail staff

Dixons Carphone, EE and Vodafone have all offered roles to a number of staff affected by the closure of Phones 4u stores.

Over 5,500 staff worked for the retailer when it went into administration last week.

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UK mobile phone specialist Phones 4u goes into administration

UK mobile phone specialist Phones 4u goes into administration

Over 5,500 jobs at risk

UK mobile phone specialist Phones 4u and a number of its associated businesses - including MVNO Life Mobile - have gone into administration today.

The company says it follows the decisions of Vodafone and then EE not to renew their network agreements, which represented over 90% of all connections it made.

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Vodafone UK to end its Phones 4u network agreement and boost its Dixons Carphone partnership

Vodafone UK to end its Phones 4u network agreement and boost its Dixons Carphone partnership

It’s reported that Vodafone UK won’t renew its network agreement with Phones 4u when it ends in February next year.

This means Phones 4u shops will not be able to offer ‘pay monthly’ connections and upgrades on the Vodafone network.

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EE's priority customer service call charges hit the headlines

EE's priority customer service call charges hit the headlines

A ‘priority answer service’ option for EE customers has proved unpopular with some customers, according to press reports.

Earlier this month the network introduced a new 50p priority option for calls to customer services.

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UK mobile phone call quality research by Ofcom puts EE in first place

UK mobile phone call quality research by Ofcom puts EE in first place

Ofcom has published research on mobile phone call quality from the ‘big four’ UK network operators.

It’s used data from mobile analytics specialist RootMetrics to better understand consumers’ experience of making phone calls on the EE, O2, Three and Vodafone networks.

Author: The Fonecast
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