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European smartphone shipments fall to lowest Q1 total since 2013

A new report from Counterpoint Research's Market Monitor service shows European smartphone shipments dropping by 12% year-on-year in the first quarter of 2022. That's the lowest Q1 total since 2013.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Google announces new devices

Google announces new devices

Pixel Watch, smartphones, earbuds and more

Google's 2022 I/O conference for developers has seen the company previewing new products, including its Pixel 7 smartphone, a Pixel tablet and the first smartwatch entirely built by Google.
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UK advertising watchdog says Tesco Mobile ads were offensive

UK advertising watchdog says Tesco Mobile ads were offensive

The Advertising Standards Authority has ruled that a number of recent Tesco Mobile advertisements were likely to cause "serious and widespread offence".

Newspaper ads, digital outdoor posters and a Twitter post were investigated after 52 complaints.
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Apple launches self-service repairs in the USA

Apple launches self-service repairs in the USA

DIY iPhone repairers can now order official spares

Apple has launched 'Self Service Repair' in the USA, enabling consumers to obtain repair manuals, Apple parts and tools from an official Repair Store. The service will be expanded into additional countries later this year.
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Opinion Articles

Sunday, April 25, 2021

Ofcom proposes changes to local landline calls

UK communications regulator Ofcom is proposing some changes to the rules that affect phone numbers.

In many areas of the UK, fixed-line (‘landline’) telephone customers can make calls within the local area without dialling the area code. For example, a fixed-line customer in the 01632 area calling another such customer in the 01632 area would not need to dial the full number with code – such as 01632 960123 – but could currently simply dial 960123.

Ofcom’s proposal is that phone companies will no longer be obliged to offer this service. It says the gradual move from traditional public switched telephone networks (PSTN) to Internet Protocol (IP) networks makes local dialling less easy to provide – and also says it’s becoming a less valuable feature to customers.

However, the regulator says it intends to maintain a link between fixed-line area codes and geographic locations, enabling customers to know where in the country they’re calling.

Ofcom is also proposing to eliminate ‘cash for calls’ revenue-sharing schemes. These provide a financial benefit for the company that receives the call but incur costs for the phone companies originating the calls. As a result, customers calling these numbers can be charged at a higher rate that isn’t included in any monthly allowance they may receive.

The Ofcom consultation on these potential changes will run until 2nd July 2021, with a final decision expected to be published in the autumn.
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Recent Podcasts

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