Online security company Cloudmark is the latest to highlight consumer concerns with mobile phone security. Their recent UK survey has shown that 51% of consumers are worried about mobile security and 52% don't believe that the information they send via mobile phone is secure. In fact, just 7% think information they send is secure. As a result of these security concerns, 69% of consumers say they wouldn't use value-added services such as mobile banking and 37% wouldn't shop online.
Although it’s easy to dismiss this type of survey as self-serving – Cloudmark is also launching a new security service for mobile networks – many of those consumer concerns aren’t misplaced. As James Rosewell pointed out in last week’s podcast, even some banks seem to misunderstand mobile security risks.
[Cloudmark press release]