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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, September 23, 2013

Last week at The Fonecast: 23rd September 2013

Black days for BlackBerry

Mark Bridge writes:

There are bad weeks... and there are BAD weeks. Blackberry had one of the latter. It all started so well. The company announced a new flagship phablet – the Z30 – and said it would be launching its BBM instant messaging service for iOS and Android handsets at the weekend.

Then came the quarterly results, with an admission that poor Z10 smartphone sales had contributed to a loss of almost $1 billion. Around 40% of jobs worldwide would be cut and the product range was also going to be reduced.

If all that wasn’t enough, an ‘unreleased’ version of the BBM Android app found its way online, causing BlackBerry to temporarily remove the official apps from the Apple and Google app stores. All very messy.

However, even with the delay to BBM, consumers are expected to download over 100 billion mobile apps this year. Figures from technology research company Gartner expect 102 billion applications to be downloaded from mobile app stores this year, up from 64 billion in 2012. App revenue will rise as well, despite less than one in ten of those apps being chargeable.

Also increasing is the number of 4G networks in the UK. Well, kind of. Virgin Media Business has launched a 4G virtual mobile service that’s based on EE’s network. It’s called Business Mobile, which seems pretty straightforward.

And finally, to news of some old technology that just keeps going. No, not your BlackBerry 7230. I’m talking about SMS and cell broadcast. Both are being tested by the UK government as potential methods to deliver emergency messages to mobile phones. People in North Yorkshire, Glasgow and Suffolk have been invited to opt-in for the test. They’ve also been reassured that their local areas haven’t been chosen because of any specific threats. Recommendations are expected to be published next year. Regardless of any technical considerations, I reckon it’s the Orwellian implications that’ll worry most people. After all, what could possibly go wrong when the government starts sending messages directly to your mobile phone?

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s a lot like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

A week of mobile industry news, including the latest security and privacy concerns

Podcast - 16th April 2014

We begin this week's podcast with a discussion about the Heartbleed bug, the effect it's having on the mobile industry and the wider issues for all internet users.

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A new mobile move from Microsoft, a roaming revolution in Europe... and much more

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Acquisitions, banking, complaints... and the rest of the week's mobile industry news

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Smartphones, smart watches and SMS spam: all the week's mobile industry news headlines

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Designing mobile phones for seniors: we talk to Doro and Emporia Telecom

Podcast - 21st March 2014

Producing mobile phones for older customers requires much more than big buttons and a simple interface. At Mobile World Congress last month we spoke to two major players in this growing sector: Swedish company Doro and Austria's Emporia Telecom.

Our first conversation was with Harald Obereder, Chief Technology Officer at Emporia, who spoke to Mark Bridge about handset design and user interface design. This was followed by an interview with Chris Millington, Managing Director for Doro UK and Ireland, about research and development in the 'senior tech' market.

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