The Fonecast produces regular podcasts for the UK mobile phone industry. Its news review runs for approximately 30 minutes and is free to download. Separate in-depth features are also created regularly throughout the year. A number of advertising and promotional opportunities are available on the podcasts and also on the website. Please download the media pack (pdf) or listen to one of our podcasts to learn more.

In addition, the team behind The Fonecast are professional podcasters who can research, script, produce and present online broadcasts for your company, your organisation or your products. They’ll handle everything… including all the messy technical stuff.

To get in touch, please email info@thefonecast.com

Iain Graham

Iain Graham is the voice of The Fonecast. He’s a veteran of the mobile industry, having held senior positions with One2One (now T-Mobile) and Vodafone since the 1980s. Iain left his role as Vodafone’s Head of Indirect Business in 2005 to become a consultant and professional toastmaster. His sense of humour and no-nonsense attitude makes him the perfect person to host each edition of The Fonecast… and to work with your company.

James Rosewell

James Rosewell is the technical wizard who built The Fonecast web site and created his own easy-to-use podcast software. He started his career at the sharp end of technology, as a key member of a small team in a high-growth software start-up. James then spent 10 years with Vodafone, where he established a technology account management function that brought control to a £25m programme. He led the team of 100 people that replaced Vodafone’s Retail IT platform and grew service provision IT systems in line with Vodafone’s exponential expansion during the late 1990s. James passionately believes in the benefits mobile applications provide and is currently bringing those benefits to web developers through the open source project 51Degrees.

Mark Bridge

Mark Bridge is writer and podcast producer for The Fonecast. The rest of the time he’s a freelance writer who’s focussed on the mobile phone and IT industries. Mark has over 15 years’ experience working with fixed-line and mobile communications, beginning his career as a telephone engineer before finding sanctuary within the warmth of an office. As well as copywriting and consulting, he also turns up occasionally as the ‘gadget expert’ or 'mobile phone expert' on radio and TV. He’s committed to making technology easier to understand – through his writing, in his broadcasting and through his contribution to The Fonecast.

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Thursday, April 28, 2022

Apple launches self-service repairs in the USA

DIY iPhone repairers can now order official spares

Apple has launched 'Self Service Repair' in the USA, enabling consumers to obtain repair manuals, Apple parts and tools from an officially-licensed online Repair Store. The service will be expanded into additional countries, starting with Europe, later this year.

Initially the new Apple Self Service Repair Store will contain more than 200 individual parts and tools to help its customers repair the display, battery, camera and other key elements of the iPhone 12, iPhone 13 lineups and iPhone SE v3. Some Mac computers are due to be added to the list.

Apple says the parts on sale are the same items at the same price as those available to its authorised repairers. Certain tools will also be available to rent for one-off repairs. The company notes that its repair store is for "customers who are experienced with the complexities of repairing electronic devices", pointing out that "for the vast majority of customers who do not have experience repairing electronic devices, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair".

The new comes a couple of weeks after the European Parliament voted to adopt the European Commission's 'Right to Repair' proposal, making it one of the EU's key initiatives for 2022. If it becomes law, manufacturers would be required to produce products that are easier to fix by consumers and third-party repairers. Both the EU and the UK introduced laws in 2021 that oblige manufacturers or importers to make essential parts available to professional repairers for up to ten years after the last unit of a specific model has been sold.
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Categories: Handsets and manufacturers, NewsNumber of views: 15868

Tags: usa apple repair

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