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Iain Graham is the voice of The Fonecast. He’s a veteran of the mobile industry, having held senior positions with One2One (now T-Mobile) and Vodafone since the 1980s. Iain left his role as Vodafone’s Head of Indirect Business in 2005 to become a consultant and professional toastmaster. His sense of humour and no-nonsense attitude makes him the perfect person to host each edition of The Fonecast… and to work with your company.

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James Rosewell is the technical wizard who built The Fonecast web site and created his own easy-to-use podcast software. He started his career at the sharp end of technology, as a key member of a small team in a high-growth software start-up. James then spent 10 years with Vodafone, where he established a technology account management function that brought control to a £25m programme. He led the team of 100 people that replaced Vodafone’s Retail IT platform and grew service provision IT systems in line with Vodafone’s exponential expansion during the late 1990s. James passionately believes in the benefits mobile applications provide and is currently bringing those benefits to web developers through the open source project 51Degrees.

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Mark Bridge is writer and podcast producer for The Fonecast. The rest of the time he’s a freelance writer who’s focussed on the mobile phone and IT industries. Mark has over 15 years’ experience working with fixed-line and mobile communications, beginning his career as a telephone engineer before finding sanctuary within the warmth of an office. As well as copywriting and consulting, he also turns up occasionally as the ‘gadget expert’ or 'mobile phone expert' on radio and TV. He’s committed to making technology easier to understand – through his writing, in his broadcasting and through his contribution to The Fonecast.

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Monday, November 7, 2011

Carphone Warehouse announces planned closure of Best Buy UK stores

Best BuyBest Buy Europe, the joint venture responsible for The Carphone Warehouse brand, plans to close its eleven so-called ‘Big Box’ Best Buy stores in the UK within the next two months.

In addition, the Carphone Warehouse Group is planning to end its American profit-sharing agreement by selling its interest in Best Buy Mobile US and Canada back to Best Buy. This will give it an upfront payment of £813 million ($1,303 million) and annual consulting payments of £5 million over the following 5 years.

A new formal agreement will give Carphone Warehouse and Best Buy the opportunity to buy their partner’s 50% stake in Best Buy Europe from May 2015.

Best Buy and Carphone Warehouse have also agreed to form a new venture called Global Connect to look at worldwide opportunities for the companies.

Roger Taylor, CEO of Carphone Warehouse, said “Our overall vision remains the same: to inspire and guide customers through the Connected World and the increasingly complex areas of technology that this represents. We intend to pursue this vision on an increasingly global basis. In the UK and in Europe, we have a vibrant success story in CPW Europe and a proven way forward to meet consumers’ demand for the Connected World in our stores. We will now look to accelerate the development of these stores even further by taking its proven format to the next level and incorporating an even wider range of connected devices. The eleven Best Buy UK ‘Big Box’ stores have performed exceptionally at the level of customer satisfaction, but they do not have the national reach to achieve scale and brand economies. Due to the lack of visibility of an acceptable rate of return on historical and future potential investment we have decided against rolling out more ‘Big Box’ stores and we will be closing our existing stores, subject to consultation with our employees. Our immediate focus is our people and we are confident that the large majority will be offered alternative positions elsewhere in our UK business.”

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Tags: uk usa best buy carphone warehouse europe

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