The Fonecast produces regular podcasts for the UK mobile phone industry. Its news review runs for approximately 30 minutes and is free to download. Separate in-depth features are also created regularly throughout the year. A number of advertising and promotional opportunities are available on the podcasts and also on the website. Please download the media pack (pdf) or listen to one of our podcasts to learn more.

In addition, the team behind The Fonecast are professional podcasters who can research, script, produce and present online broadcasts for your company, your organisation or your products. They’ll handle everything… including all the messy technical stuff.

To get in touch, please email info@thefonecast.com

Iain Graham

Iain Graham is the voice of The Fonecast. He’s a veteran of the mobile industry, having held senior positions with One2One (now T-Mobile) and Vodafone since the 1980s. Iain left his role as Vodafone’s Head of Indirect Business in 2005 to become a consultant and professional toastmaster. His sense of humour and no-nonsense attitude makes him the perfect person to host each edition of The Fonecast… and to work with your company.

James Rosewell

James Rosewell is the technical wizard who built The Fonecast web site and created his own easy-to-use podcast software. He started his career at the sharp end of technology, as a key member of a small team in a high-growth software start-up. James then spent 10 years with Vodafone, where he established a technology account management function that brought control to a £25m programme. He led the team of 100 people that replaced Vodafone’s Retail IT platform and grew service provision IT systems in line with Vodafone’s exponential expansion during the late 1990s. James passionately believes in the benefits mobile applications provide and is currently bringing those benefits to web developers through the open source project 51Degrees.

Mark Bridge

Mark Bridge is writer and podcast producer for The Fonecast. The rest of the time he’s a freelance writer who’s focussed on the mobile phone and IT industries. Mark has over 15 years’ experience working with fixed-line and mobile communications, beginning his career as a telephone engineer before finding sanctuary within the warmth of an office. As well as copywriting and consulting, he also turns up occasionally as the ‘gadget expert’ or 'mobile phone expert' on radio and TV. He’s committed to making technology easier to understand – through his writing, in his broadcasting and through his contribution to The Fonecast.

Recent Podcasts

Monday, November 10, 2014

GSMA launches a code of conduct for mobile money providers

The GSMA has launched a Code of Conduct for Mobile Money Providers. It includes common business principles that are designed to enable the development of safe and responsible digital financial services.

Around two-thirds of all mobile money services are operated by the GSMA’s members.

Eleven of the GSMA’s biggest members have already endorsed the code: Airtel, Avea, Axiata, Etisalat, Millicom, MTN, Ooredoo, Orange, Telenor, Vodafone and Zain. Together, these network operators support 82 mobile money deployments in 51 countries.

There are eight key principles in the new GSMA code. Companies that endorse the code are committing to:

  • Safeguard customer funds against risk of loss,
  • Maintain effective mechanisms to combat money laundering and terrorist financing,
  • Equip and monitor staff, agents, and entities providing outsourced services to ensure that they offer safe and reliable services,
  • Ensure reliable service provision with sufficient network and system capacity,
  • Take robust steps to ensure the security of the mobile network and channel,
  • Communicate clear, sufficient and timely information to empower customers to make informed decisions,
  • Develop mechanisms to ensure that complaints are effectively addressed and problems are resolved in a timely manner, and
  • Collect, process, and/or transmit personal data fairly and securely.

Anne Bouverot, Director General of the GSMA, said “By endorsing the Code of Conduct, mobile operators are demonstrating their commitment to offering safe and reliable services, which will strengthen the digital financial ecosystem by fostering consistent implementation of business practices that ensure service quality, enhance customer satisfaction, facilitate commercial partnerships, and build trust with regulators. The GSMA strongly encourages all of its members offering mobile money services to endorse the Code that we’ve introduced today.”

[GSMA Code of Conduct for Mobile Money Providers]

Print
Author: The Fonecast
0 Comments
Rate this article:
No rating

Categories: Networks and operators, Applications, NewsNumber of views: 25203

Tags: gsma banking payments

Leave a comment

This form collects your name, email, IP address and content so that we can keep track of the comments placed on the website. For more info check our Privacy Policy and Terms Of Use where you will get more info on where, how and why we store your data.
Add comment

Follow thefonecast.com

Twitter @TheFonecast RSS podcast feed
Find us on Facebook Subscribe free via iTunes

Archive Calendar

«December 2024»
MonTueWedThuFriSatSun
2526272829301
2345678
9101112131415
16171819202122
23242526272829
303112345

Archive

Terms Of Use | Privacy Statement