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Iain Graham

Iain Graham is the voice of The Fonecast. He’s a veteran of the mobile industry, having held senior positions with One2One (now T-Mobile) and Vodafone since the 1980s. Iain left his role as Vodafone’s Head of Indirect Business in 2005 to become a consultant and professional toastmaster. His sense of humour and no-nonsense attitude makes him the perfect person to host each edition of The Fonecast… and to work with your company.

James Rosewell

James Rosewell is the technical wizard who built The Fonecast web site and created his own easy-to-use podcast software. He started his career at the sharp end of technology, as a key member of a small team in a high-growth software start-up. James then spent 10 years with Vodafone, where he established a technology account management function that brought control to a £25m programme. He led the team of 100 people that replaced Vodafone’s Retail IT platform and grew service provision IT systems in line with Vodafone’s exponential expansion during the late 1990s. James passionately believes in the benefits mobile applications provide and is currently bringing those benefits to web developers through the open source project 51Degrees.

Mark Bridge

Mark Bridge is writer and podcast producer for The Fonecast. The rest of the time he’s a freelance writer who’s focussed on the mobile phone and IT industries. Mark has over 15 years’ experience working with fixed-line and mobile communications, beginning his career as a telephone engineer before finding sanctuary within the warmth of an office. As well as copywriting and consulting, he also turns up occasionally as the ‘gadget expert’ or 'mobile phone expert' on radio and TV. He’s committed to making technology easier to understand – through his writing, in his broadcasting and through his contribution to The Fonecast.

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Sunday, August 8, 2021

Nokia and Vodafone launch AI service to detect and fix network problems

Nokia and Vodafone have developed and launched a ‘machine learning’ product that can detect and resolve network anomalies before they affect Vodafone customers.

The Anomaly Detection Service is based on Nokia Bell Labs technology, runs on Google Cloud and is being rolled out across Vodafone’s pan-European network by early 2022. It was initially deployed in Italy to monitor more than 60,000 4G cells.

The product detects and troubleshoots irregularities, such as mobile site congestion, interference and unexpected latency. Network data is streamed via Google Cloud to Vodafone’s data analytics platform.

Vodafone expects around 80% of its anomalous mobile network issues and capacity demands to be detected and addressed automatically using the new Anomaly Detection Service.

Johan Wibergh, Vodafone’s Chief Technology Officer, said “We are building an automated and programmable network that can respond quickly to our customers’ needs. As we extend 5G across Europe, it is important to match the speed and responsiveness of this new technology with a great service. With machine learning, we can ensure a consistently high-quality performance that is as smart as the technology behind it.”

Raghav Sahgal, Nokia’s President of Cloud and Network Services, said “This first commercial deployment of Anomaly Detection Service with Vodafone on Google Cloud provides a great boost to customer service. It not only addresses the critical need to quickly detect and remedy anomalies impacting network performance using machine learning-based algorithms, but it also highlights Nokia’s technology leadership and the deep technical expertise of Nokia Bell Labs.”

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Categories: Networks and operators, NewsNumber of views: 23747

Tags: vodafone nokia 4g data 5g

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