Categories
Close
Menu
Menu
Close
Search
Search

Featured Articles

Dixons Carphone plc plans to cut 800 retail jobs
News

Dixons Carphone plc plans to cut 800 retail jobs

Mark

Share:

Print

Rate article:

No rating
Rate this article:
No rating
Tech retailer Dixons Carphone plc - the company behind the Currys PC World and Carphone Warehouse brands in the UK - has announced plans to 'streamline' its store management, with up to 800 jobs expected to be cut across shops in the UK and Ireland. It says the new in-store management structure will improve the experience for shoppers.

Dixons Carphone plans to remove the Retail Manager, Assistant Manager and Team Leader roles, whilst introducing new Sales Manager, Customer Experience Manager and Operational Excellence Manager roles. Stores without a Business Hub will also lose their Business Advisors.

The changes would result in an overall reduction of 800 roles, although Dixons Carphone says there'll be opportunities for colleagues to join the team behind its video-based ShopLive shopping service.

Mark Allsop, Chief Operating Officer at Dixons Carphone, said “We remain committed to our stores as part of an omnichannel future, where we offer the best of online and stores to our customers. As part of this we want to empower our store leadership teams, create a flatter management structure and make it easy for our customers to shop with us, however they choose. This proposal will ensure in-store roles are focused on giving a seamless customer experience and exceptional service across all our customer channels, whether online or in-store. Sadly, this proposal means we have now entered into consultation with some of our store colleagues. This was not an easy decision and we’ll do everything possible to look after those colleagues we can’t find new roles for, financially and otherwise.”

Around 24,000 people currently work for Dixons Carphone in the UK and Ireland. Earlier this year the company announced plans to close its 531 stand-alone Carphone Warehouse stores, with around 2,900 redundancies anticipated at the time.

Comments

Collapse Expand Comments (0)
You don't have permission to post comments.

Opinion Articles

ExclusiveLast week at The Fonecast: 11th June 2012

Mark Bridge writes:

With just three working days for many people in the UK last week, you’d be forgiven for thinking nothing much would happen. However, you’d be wrong.

Telefónica UK and Vodafone UK announced plans to pool the basic parts of their network infrastructure in an expansion of their existing ‘Cornerstone’ partnership. It means that Vodafone and O2 will be using the same base stations for 2G, 3G and 4G service across the country. Responsibility is being split down the middle; Telefónica UK will take care of the east, while Vodafone UK will have the west. I imagine the dividing line running conveniently between the headquarters buildings in Slough and Newbury respectively.

ExclusiveLast week at The Fonecast: 5th June 2012

Mark Bridge writes:

Here in the UK, we have a double Bank Holiday weekend to celebrate the Queen’s Diamond Jubilee. That means two days away from work for many of us (and also two days of unseasonably bad weather, according to tradition).

In fact, the three of us at The Fonecast are celebrating our own anniversary this month. It’s been six years since we started podcasting about the mobile phone industry. We’ll be revisiting some of those early programmes - and the biggest mobile news headlines from 2006 - in this week’s podcast on Wednesday.

ExclusiveOver The Air 2012 preview

The fifth annual Over The Air event - a combination of 36-hour mobile hack day and conference - takes place at Bletchley Park on Friday 1st and Saturday 2nd June.

This year’s event is also honouring the contributions of mathematician Alan Turing to the invention of the programmable computer, code-breaking at Bletchley Park during World War 2 and developments in other scientific fields.

ExclusiveLast week at The Fonecast: 28th May 2012

Mark Bridge writes:

Just over a week ago Motorola Mobility lost a patent-related legal case against Microsoft in the USA. A couple of days later the company was formally acquired by Google – and a few days after that it lost a patent case against Microsoft in Germany. Business as usual, you might say.

ExclusiveHow mobile technology is keeping the BBC Olympic Torch coverage on the air

Mark Bridge writes:

A horse box and eight SIM cards. That’s the basic technology keeping the BBC’s Olympic Torch Relay broadcasts on the air and on the road.

The converted DAF horse box is being driven in front of the runners as they carry an Olympic torch along the relay route. It’s equipped with four cameras and a mixing desk, enabling a choice of views to be recorded and broadcast for 12 hours per day throughout the 70-day relay.

RSS
First3738394042444546Last

Recent Podcasts

ExclusivePodcast from Mobile World Congress 2015

Mark Bridge learns about the mobile technology trends at Mobile World Congress 2015 by chatting to James Rosewell of 51Degrees, Dr Kevin Curran from the IEEE and Chris Millington of Doro.

They talk about wearable devices, wireless charging, mobile operating systems and much more... including some of their favourite products from the exhibition.

ExclusiveLooking back at February: from security scares to multiple MVNOs

We're taking a look back at the biggest mobile industry news stories from February 2015, including allegations that the UK's security service tried to breach SIM card security by hacking into one of the world's biggest SIM producers.

We also talk about the planned BT and EE merger, the creation of two new UK virtual networks, some acquisitions in the mobile payment arena and a new Ubuntu smartphone.

ExclusiveA month of mobile: O2 counts on 3, Microsoft counts to 10 and Apple counts its profits

We're back with a month of mobile industry news, including takeover talks and takeover rumours. O2 and Three are said to be discussing a merger... but is there any truth in the suggestions that BlackBerry could be up for grabs?

We also discuss Apple's record-breaking quarterly figures, the highlights of CES and the launch of Microsoft Windows 10, as well as saying farewell to the current version of Google Glass.

RSS
12345678910Last

Follow thefonecast.com

Archive Calendar

«July 2026»
MonTueWedThuFriSatSun
293012345
6789101112
13141516171819
20212223242526
272829303112
3456789

Archive