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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, May 20, 2013

Last week at The Fonecast: 20th May 2013

New products from BlackBerry, Google, HP and Nokia

Mark Bridge writes:

Last year, the Google I/O developer conference gave us plenty of product announcements: Google Glass, the Nexus 7 tablet, the Nexus Q device and the Jelly Bean version of Android. This year’s announcements were less dramatic: a streaming music service, a Google-friendlier Galaxy S4 and some game development tools. Coincidentally (or perhaps not) Apple announced its 50 billionth app download in the middle of the event.

Still, if it’s product news you’re after, there was plenty from other parts of the world. Blackberry revealed the third smartphone that’ll run its BlackBerry 10 platform. It’s the Q5, it has a QWERTY keyboard and it’s expected to hit the shops from July. Mind you, soon you won’t need a BlackBerry device to chat to your mates on BBM: from this summer there’ll be compatible iOS and Android apps as well.

In addition, Nokia announced its Lumia 925 smartphone – which is rather like a smarter-looking Nokia 920 with a better camera – and HP showed off a convertible Android tablet with a detachable keypad.

Mobile networks were also in the headlines. EE started last week with a defence of its privacy policies following a Sunday Times report… but it ended on a happier note by confirming it would be providing temporary 4G coverage for the Glastonbury festival.

BT revealed that its WiFi service now has more than 5 million hotspots in homes and commercial properties across the UK and Ireland. Telefonica announced a deal that’ll add direct mobile billing to Samsung’s application store. And Vodafone started looking forward to a £2 billion dividend from US partner Verizon Wireless.

Finally for now, we bid farewell to Mary Grant, CEO of Phones 4u’s Distribution business: responsible for the retailer’s high-street shops and online business. She’d been in the role for less than 18 months, having joined from bus and rail operator FirstGroup plc. It’s reported she’s leaving the company for ‘personal reasons’.

Every Monday morning we summarise the past week’s mobile industry headlines in a newsletter that’s a lot like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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