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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, May 20, 2013

Last week at The Fonecast: 20th May 2013

New products from BlackBerry, Google, HP and Nokia

Mark Bridge writes:

Last year, the Google I/O developer conference gave us plenty of product announcements: Google Glass, the Nexus 7 tablet, the Nexus Q device and the Jelly Bean version of Android. This year’s announcements were less dramatic: a streaming music service, a Google-friendlier Galaxy S4 and some game development tools. Coincidentally (or perhaps not) Apple announced its 50 billionth app download in the middle of the event.

Still, if it’s product news you’re after, there was plenty from other parts of the world. Blackberry revealed the third smartphone that’ll run its BlackBerry 10 platform. It’s the Q5, it has a QWERTY keyboard and it’s expected to hit the shops from July. Mind you, soon you won’t need a BlackBerry device to chat to your mates on BBM: from this summer there’ll be compatible iOS and Android apps as well.

In addition, Nokia announced its Lumia 925 smartphone – which is rather like a smarter-looking Nokia 920 with a better camera – and HP showed off a convertible Android tablet with a detachable keypad.

Mobile networks were also in the headlines. EE started last week with a defence of its privacy policies following a Sunday Times report… but it ended on a happier note by confirming it would be providing temporary 4G coverage for the Glastonbury festival.

BT revealed that its WiFi service now has more than 5 million hotspots in homes and commercial properties across the UK and Ireland. Telefonica announced a deal that’ll add direct mobile billing to Samsung’s application store. And Vodafone started looking forward to a £2 billion dividend from US partner Verizon Wireless.

Finally for now, we bid farewell to Mary Grant, CEO of Phones 4u’s Distribution business: responsible for the retailer’s high-street shops and online business. She’d been in the role for less than 18 months, having joined from bus and rail operator FirstGroup plc. It’s reported she’s leaving the company for ‘personal reasons’.

Every Monday morning we summarise the past week’s mobile industry headlines in a newsletter that’s a lot like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

Mobile phones, mobile patents, mobile payments, mobile software... and more

Podcast - 27th November 2013

This week we're talking about two big announcements from BlackBerry: a luxury smartphone and some major management changes.

We also discuss the latest Samsung/Apple patent ruling, Vodafone's new mobile wallet, Android licensing, Doro's anti-virus deal, BYOD and the rise of the 'selfie'.

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Protecting children from text message cyber-bullying

Podcast - 22nd November 2013

With more than half of all pre-teen children reported to be using text messaging as their main form of mobile communication, it's not surprising to hear that bullies are taking advantage of SMS to attack their victims.

But what can mobile networks do to help these victims of cyber-bullying?  Louise O'Sullivan of Anam Technologies explains why she thinks network operators are apparently reluctant to take action - and why other organisations need to get involved.

Author: The Fonecast
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High-flying phones, hands-free phones, cash-free wallets and messaging madness

Podcast - 20th November 2013

This week's headline-grabbing product launch is the Motorola Moto G, which promises a decent Android smartphone at a very attractive price.

We also discuss new rules about mobile phones on planes, a new campaign to ban hands-free calls in cars, falling SMS revenue, mobile wallets and BlackBerry's $1 million investment.

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From the UK's newest smartphone manufacturer to the world's largest 4G tariff... and much more

Podcast - 13th November 2013

The past few days have been a good time for launches. Twitter has floated on the stock exchange, Kazam has revealed its smartphone range and EE has created a tariff with a million gigabytes of mobile data.

On the other side of the coin, Acer's CEO is quitting, Vodafone UK has missed its 3G coverage target and hackers can take control of your handset's camera to ascertain PIN codes.

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A new hope for BlackBerry... and a new challenge for Android

Podcast - 6th November 2013

It looks like BlackBerry is safe for the moment... but not with the takeover many had expected.

Meanwhile Google launches the Nexus 5, Nortel's patents are sent into battle, EE promises ever-faster 4G, the FAA allows electronic devices to be used throughout flights and we celebrate a record quarter for smartphone shipments.

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