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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Monday, January 13, 2014

Last week at The Fonecast: 13th January 2014

Arrivals, departures... and a little confusion

Mark Bridge writes:

Farewell for another year, dear old International CES. The Las Vegas-based consumer electronics show is but a fading memory as the mobile industry starts preparing for next month’s GSMA Mobile World Congress in Barcelona.

However, what happened in Vegas doesn’t stay in Vegas. Most of the big mobile manufacturers had something to say. Samsung revealed four new tablets and also introduced the new ‘Samsung Smart Home’ service. ZTE came up with new smartphones and a handful of other mobile-related equipment. Sony added two new models to its Xperia Android smartphone range and talked about wearable devices. Google is aiming to get Android into Audi, GM, Honda and Hyundai cars. And Bullitt Mobile revealed the rugged Cat B100 mobile phone, proving that the featurephone isn’t dead... even if you try to drown it or bury it.

On the subject of departures, we we’re saying goodbye to the O2 Wallet, which is closing after around 18 months. UK mobile phone recycling business Cash4phones has filed for insolvency, leaving hundreds of people without their old phones or any money. Meanwhile Intel said it plans to drop the McAfee name for its online security products.

Security was also in the air at Samsung. A university in Israel had identified what it described as “a critical vulnerability” in devices that used the Samsung Knox security system. But things aren’t always what they seem. Samsung now says the so-called vulnerability was actually a ‘man in the middle’ attack that could affect any Android device. Oh, and its Knox hardware/software combination works fine, thank you.

Time for a few numbers now. EE was celebrating the two millionth 4G connection in the UK, as well as doing a deal (along with Vodafone) to provide mobile coverage in the Channel Tunnel. Technically in one of the Channel Tunnels because French networks already provide service in the other. . Apple says customers spent over £6 billion last year in its App Store. Strategy Analytics reckons 4G will account for half of all mobile connections in the USA by the end of this year. And Juniper Research says consumers are likely to spend £430 billion by shopping via mobile devices in 2018.

Finally, time for another mention of Mobile World Congress. There’s still time to sponsor one of our podcasts from Barcelona, which is a great way of associating your company with the event – and keeping it there long after the delegates have gone home. Click here if you’d like to know more about the opportunities we’re offering.

On Monday mornings we summarise the past week’s mobile industry headlines in a newsletter that’s very much like this article. To receive it, simply register your email address at TheFonecast.com by clicking the link at the top right-hand corner of our home page.
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Recent Podcasts

The week's biggest mobile industry news stories, from flying smartphones to falling profits

Podcast - 9th July 2014

We have a varied collection of mobile industry news stories in this week's podcast, including new rules affecting airline passengers with smartphones.

We also talk about BlackBerry giving up its European research centre, Vodafone installing fibre-optic broadband, Samsung's profits, spending on mobile advertising, M2M adoption and WiFi on trains.

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Talking about smartwatches, smartphones, roaming charges and customer complaints

Podcast - 2nd July 2014

In this week's podcast we talk about two of the big announcements from Google I/O: a new version of Android and the retail launch of smartwatches powered by 'Android Wear'.

We also talk about Android-based smartphones from Nokia and Blackphone, network complaints in the UK, a reduction in European roaming charges and mobile ticketing.

Author: The Fonecast
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A week of mobile news, including a US launch for the Amazon Fire smartphone and a UK launch for Google Glass

Podcast - 25th June 2014

This week's podcast covers the launch of the first Amazon smartphone and the introduction of Google Glass to the UK.

We also talk about new WiFi-powered voice services from EE and Three, plans to reduce mobile 'black spots', BlackBerry's app partnership, smartphone theft, 4G innovation... and rechargeable trousers.

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A week of mobile news: 5G technology, takeovers, tablets, tax and trackers

Podcast - 18th June 2014

We open this week's podcast with news about the European Commission and South Korea working together on 5G mobile technology.

There's a quick look at Samsung's new tablet, some acquisition deals to talk about, a tax investigation, research into wearable devices and plenty of other mobile industry news as well.

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Mobile industry news... including new smartphones, new tablets and a new satellite broadband service

Podcast - 11th June 2014

This week's podcast begins with Ofcom's plans to cut the wholesale cost of inter-network mobile phone calls. But what benefit will consumers see?

Iain, James and Mark then move on to discuss luxury smartphones, a new handset on the high street, mobile broadband for aircraft passengers, government monitoring, the growth of smartphones - and 4G-equipped donkeys.

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