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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Monday, December 15, 2014

BT enters exclusive negotiations with Deutsche Telekom and Orange about buying EE

BT Group plc says it’s entered into an exclusivity agreement with Deutsche Telekom and Orange, allowing it to negotiate a possible acquisition of EE’s UK mobile business. It originally responded to press speculation with a statement last month.

Although the agreement has ended BT’s discussions with Telefonica about O2 UK, it doesn’t mean that a BT/EE merger will definitely take place.

BT says the current form of the deal would include it buying EE for £12.5 billion in a combination of cash and BT shares. This would result in Deutsche Telekom holding a 12% stake in BT and appointing a board director, while Orange would hold a 4% stake in BT.

Thomas Dannenfeldt, Chairman of EE’s Board of Directors and Chief Financial Officer of Deutsche Telekom, said “We firmly believe that convergence is the future of telecommunications in Europe. Customers want fixed-mobile converged services from a single provider. The proposed transaction with BT offers the chance to further develop our superbly positioned mobile business engagement in the UK and to take part in the outstanding opportunities of an integrated business model.”

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Recent Podcasts

The week's biggest mobile industry news stories, from flying smartphones to falling profits

Podcast - 9th July 2014

We have a varied collection of mobile industry news stories in this week's podcast, including new rules affecting airline passengers with smartphones.

We also talk about BlackBerry giving up its European research centre, Vodafone installing fibre-optic broadband, Samsung's profits, spending on mobile advertising, M2M adoption and WiFi on trains.

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Talking about smartwatches, smartphones, roaming charges and customer complaints

Podcast - 2nd July 2014

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A week of mobile news, including a US launch for the Amazon Fire smartphone and a UK launch for Google Glass

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A week of mobile news: 5G technology, takeovers, tablets, tax and trackers

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Mobile industry news... including new smartphones, new tablets and a new satellite broadband service

Podcast - 11th June 2014

This week's podcast begins with Ofcom's plans to cut the wholesale cost of inter-network mobile phone calls. But what benefit will consumers see?

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