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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Tuesday, December 1, 2015

Ofcom report shows growth in 4G coverage and mobile data usage

UK telecoms regulator Ofcom has just published its Connected Nations report (previously known as the Infrastructure Report), which shows how the UK’s communications infrastructure has changed in the past 12 months.

It notes that the roll-out of 4G coverage means that 67% of premises in the UK can now get 4G service from three of the ‘big four’ operators. That compares with 37% in 2014.

However, it also points out that 13% of the UK’s land area is in a ‘not spot’ for 2G or 3G voice coverage and only 58% is covered by all four of the major networks.

There are 83.7 million active mobile connections in the UK – more than one per person – with each SIM card using an average 870MB per month (up from 530MB in 2014).

Alongside the report, Ofcom has announced a mobile app that’ll let consumers check their home WiFi to see if it’s suffering from interference. The free Ofcom WiFi Checker app is available for iOS and Android.

[Connected Nations report]

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Recent Podcasts

The week's biggest mobile industry news stories, from flying smartphones to falling profits

Podcast - 9th July 2014

We have a varied collection of mobile industry news stories in this week's podcast, including new rules affecting airline passengers with smartphones.

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Talking about smartwatches, smartphones, roaming charges and customer complaints

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A week of mobile news, including a US launch for the Amazon Fire smartphone and a UK launch for Google Glass

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A week of mobile news: 5G technology, takeovers, tablets, tax and trackers

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Mobile industry news... including new smartphones, new tablets and a new satellite broadband service

Podcast - 11th June 2014

This week's podcast begins with Ofcom's plans to cut the wholesale cost of inter-network mobile phone calls. But what benefit will consumers see?

Iain, James and Mark then move on to discuss luxury smartphones, a new handset on the high street, mobile broadband for aircraft passengers, government monitoring, the growth of smartphones - and 4G-equipped donkeys.

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