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Ofcom helps protect customers against unexpected roaming charges

Ofcom helps protect customers against unexpected roaming charges

UK service providers must notify customers when they connect to a different network

New rules from UK telecoms regulator Ofcom will protect customers when they use their mobile phone on a foreign network. In addition, customers will be alerted if they are inadvertently roaming, perhaps because they're near an international border.
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Global smartphone market is set for recovery, says new forecast

A new forecast from research specialists Canalys shows the smartphone market is set to recover next year. Worldwide shipments declined by 12% last year but that decline is expected to slow to 5% this year.
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Vodafone and Three plan to merge their UK businesses

Vodafone and Three plan to merge their UK businesses

New Hutchison/Vodafone network would be biggest UK operator

Vodafone Group plc and CK Hutchison Group Telecom Holdings Limited have agreed to combine their UK telecommunication businesses, respectively Vodafone UK and Three UK. The merger will create a large new network operator to compete with Virgin Media O2 and EE.
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UK mobile payment service Paym to close in March 2023

UK mobile payment service Paym will close on 7th March 2023. The service, which allowed users to make and receive payments using their mobile phone numbers, was launched in 2014.
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Qualcomm legal action moves forward in the UK

Qualcomm legal action moves forward in the UK

Which? seeks payout for Samsung and Apple smartphone owners

Consumer protection organisation Which? has been given permission by the UK's Competition Appeal Tribunal to represent Apple and Samsung smartphone buyers in a legal case against chip manufacturer Qualcomm.
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Opinion Articles

Thursday, December 15, 2011

Look to the future now: mobile industry predictions for 2012

Mark Bridge writes:

As 2011 draws to a close, many of us start looking towards 2012 and wondering what’ll be happening in the mobile phone industry. Here at The Fonecast we’ve invited a handful of industry experts and business leaders to offer us their thoughts about the coming year.

Today’s podcast contains analysis and insight from Hans Eriksson, Steve Litchfield, Dr Windsor Holden, Dr Mark Smith and Jack Wraith MBE. You can listen to the full programme on our website, via iTunes, on our Facebook page and on the Stitcher mobile app.

I started by talking to Hans Ericsson, Executive Chairman of Bambuser, who explained how the Bambuser video streaming service had been adopted this year by human rights activists. As well as predicting that 2012 would see a growth in the use of live-streaming mobile video services - thanks in part to infrastructure improvements - he also anticipated continuing growth in smartphone sales.

Next was technology journalist Steve Litchfield, who thought Android’s market share might drop next year (along with BlackBerry and Symbian figures). He also thinks the iPhone 5 could struggle slightly when it’s launched, although Apple’s overall market share is unlikely to fall.

Dr Windsor Holden, research director for Juniper Research, started by warning that the recession is likely to affect premium-priced tablet sales but could benefit lower-priced tablet devices. Mobile coupons could also be helped by the economic climate, with consumers using their phones to obtain discounts. In addition, he noted that the London 2012 Olympics were expected to boost mobile advertising, m-gambling and mobile NFC payments.

Dr Mark Smith, CEO and founder of ipadio, covered a wide range of topics from network infrastructure to podcasting. He forecasts more global innovation around 2G technology... and anticipates an increase in the popularity of podcasting within businesses. (Hooray!)

Jack Wraith MBE, chief executive of the Telecommunications UK Fraud Forum, said 2012 could well see more action against cross-border telecoms fraud; definitely good news for consumers. He predicted growth in NFC mobile payments (along with its associated security concerns) and an increase in the trend towards free WiFi, which could challenge mobile networks’ revenue.

Many thanks to all our guests for taking the time to talk to us; listen to the full podcast to hear their forecasts in their own words.

There’s no doubt that 2012 will be a challenging year for much of the mobile phone industry... but if there’s one uniting message from our five podcast guests, it’s that 2012 also promises to be an exciting year as well.

Next week Iain, James and I will be offering our own predictions for 2012 (and looking back at the predictions we made 12 months ago). Download the podcast - and all our programmes as soon as they’re broadcast - by subscribing to our RSS podcast feed or listening via iTunes.
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Recent Podcasts

Tesco gets into smartphones, Facebook gets into advertising... and O2 gets into trouble

Podcast - 7th May 2014

We start this week's podcast with Tesco's plans for a Hudl-branded smartphone. Next comes some potentially good news about the 'patent wars' affecting the mobile industry - although there's certainly no sign of a ceasefire.

Later we discuss an announcement from Facebook about its mobile advertising scheme, an unfortunate mistake for O2's Travel service, a new 20 megapixel camera-phone and an automotive investment by Nokia.

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Bringing video services to smartphones: interview with Jijesh Devan of QuickPlay Media

Podcast - 2nd May 2014

In this interview Mark Bridge talks to Jijesh Devan of QuickPlay Media about the opportunities and challenges of bringing video services to smartphones and other internet-connected devices.

Their conversation took place on the QuickPlay stand inside the App Planet area of Mobile World Congress in February.

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Faulty phones, network closures, court cases, payment apps... and much more mobile industry news

Podcast - 30th April 2014

We have something for everyone in this week's podcast. There's bad news as Samba Mobile closes, bad news as Apple and Samsung suffer product faults... and bad news as wearable devices are criticised for the poor user experience they offer.

Yet there's plenty of good news as well, including the launch of a new UK mobile payment service.

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Seven days of mobile industry news, from money transfers to monster tracking

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Telefonica sets up its own mobile advertising business, Mozilla puts an interim CEO in place and Nokia suspends sales of its flagship Windows 8.1 RT tablet: all topics for discussion in this week's podcast.

We're also talking about the future growth of Orange Money, EE's online activity, mobile broadband growth and the Loch Ness monster being spotted on Apple iPhones.

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An introduction to embedded mobile security with Loic Hamon of Inside Secure

Podcast - 18th April 2014

When the topics of mobile technology and security are discussed, the conversation can end up focussing on third-party software solutions.

Inside Secure has a different perspective. It's a specialist in embedded security; building protection in from the start. To learn more, Mark Bridge caught up with Loic Hamon, Vice President of Corporate Development at Inside Secure, at the company's hospitality suite during Mobile World Congress.

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