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Tuesday, November 25, 2014

New UK mobile benchmark says EE is best for data while Three is best for voice

A new survey from testing services company P3 communications has ranked EE as the ‘best in test’, noting that it offered the best national data performance. Three was ranked second overall but had the best voice performance in the test.

The P3 benchmark involved several weeks of testing, with two measurement cars driving more than 3,500 miles, collecting more than 160,000 data samples and conducting around 16,000 voice calls. An area accounting for roughly 20% of the UK population was covered, including cities and connecting routes.

Measurements included voice call quality, success rates, data upload and download speeds, website access and video performance.

Out of a maximum 500 points, EE scored 366, Three scored 316, O2 scored 283 and Vodafone scored 280. Overall, the networks provided better services in larger metropolitan areas than in smaller cities and on connecting routes.

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Peter Seidenberg, Managing Director of P3 communications, said “Comparing the UK results with other P3 mobile benchmarks in Europe and Australia makes it clear that much better performances are achievable. But the good news for all UK mobile customers is that the newest technology potentially provides for much more capability than is currently implemented. We expect to see significant improvements by the time the next testing cycle begins.”

[P3 Mobile Benchmark UK 2014 (pdf)]

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Opinion Articles

Is Android losing its impact for Google?

Mark Bridge writes:

Recent figures released by ABI Research have prompted the market intelligence company to ask whether Google is losing control of the Android ecosystem.

At first glance, Android dominated smartphone shipments for the final quarter of 2013. ABI Research says 77% of the 287 million smartphones shipped in Q4 2013 were running Android.

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It’s time to prepare for the upcoming surge in signaling traffic

Robin Kent writes:

After initially suffering from slow pick up by consumers, 4G has begun to accelerate, and is now well on the way to the forecasted one billion subscribers by 2017. In fact EE, owner of T-Mobile and Orange, recently announced the addition of 493,000 new 4G customers to its existing base of 1.2 million.

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Mobile phone coverage: is this as good as it gets?

Mark Bridge writes:

A new report has highlighted the issue of poor mobile phone coverage in rural Sussex villages. BBC Sussex invited me onto their ‘Sussex Breakfast’ radio show to explain what could be done - and, as usual, I made enough notes for a lecture rather than a three-minute interview.

Here’s what I would have liked to have said if I’d been given a disproportionate amount of time to talk.

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Last week at The Fonecast: 27th January 2014

Expecting the unexpected

Mark Bridge writes:

Great news for mobile phone users. Ofcom’s new rules preventing unexpected mid-contract price rises came into force last week, which means UK consumers can no longer be surprised by their subscription charge increasing while they’re still locked into a minimum-term deal.

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Ofcom changes the rules for mobile phone contracts... and so does O2

Mark Bridge writes:

This week, new Ofcom rules came into force. They’re designed to avoid unexpected price rises during the minimum term of a mobile phone contract. Yes, just because you signed a fixed-term contract doesn’t mean the charges can’t increase. Networks said they needed this option in case of inflation or regulatory changes. Customers felt trapped.

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