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Friday, January 7, 2022

International roaming charges return in 2022

Mobile phone customers from the UK have been warned about the increasing cost of making calls in Europe.

The warning comes from price comparison site Uswitch, which suggests that secure WiFi hotspots in cafes and hotels may be a practical alternative to mobile data services.

With the UK no longer part of the European Union, the EU's cross-network price caps aren't available to UK mobile phone customers travelling abroad. The UK's post-Brexit trade deal with the EU opened the door for mobile operators to reintroduce 'roaming' charges.

As a result, many of the UK's biggest networks are changing their tariffs for usage abroad. However, existing customers won't be affected if they signed their contract before the changes were announced last year.

The O2 network has not announced any plans to change its charges for usage when abroad. Vodafone plans to introduce roaming charges at the end of January, EE in March and Three in May.

Ernest Doku from Uswitch.com said "If you’re going on holiday or travelling abroad for a longer time, you can save money by paying for multi-day passes with Vodafone, or Roam Abroad with EE. If you’re an existing customer of EE, Vodafone or Three, check your contract to see whether these charges apply to you. If you signed up prior to specific dates, you should be safe. "

"When it comes to travelling, don’t leave it until the last minute to check the roaming charges for your destination, and use hotel and cafe Wi-Fi when on holiday where possible, ensuring any public access points are safe and secure before logging on."

[BBC News report; Mobile News report]
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Opinion Articles

Why a mobile TV service is just like a zombie

Mark Bridge writes:

Here in the UK, we’re struggling a bit with mobile TV. Which made me wonder what the problem really was. Well, after a long evening with the finest stilton and the cheapest port, the answer came to me in a dream. A mobile TV service is just like the lurching, drooling nightmare creatures that appear in every zombie film. And once consumers understand zombies, they’ll understand the problems with mobile TV. Let me explain.

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Selling your way out of a recession? Of course you can!

Iain Graham writes:

Everybody these days (apart from a lucky few!) is suffering from a lack of business or reduced sales due to the current 'downturn in the economic climate'. In my opinion, this is the time when sales people should stand up and be counted!

No, I don't mean the hard nosed, foot in the door double-glazing, second-hand car or mobile phone types (no offence!), I mean EVERYONE! Selling is a concept as much as it is a profession.

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Mobile & Contactless Payments

James Rosewell offers his opinion on the current state of mobile and contactless payments.

The banking and mobile industries have big plans for Near Field Communication (NFC) as the mobile payment mechanism of the future. Barclaycard has been leading the way from the credit card sector forming a partnership with Orange, having previously worked with O2, and running a catchy TV advert prompting contactless cards using VISA’s paywave system.

However the reality of NFC payments appears a lot further away. The Point of Sale (POS) technology appears to be badly deployed by some of the first-phase retailers mainly made up of low-value high-volume businesses like coffee shops, fast food outlets and newsagents.

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Insecure Mobile Browsers

James Rosewell writes: I note with interest Barclays mobile on-line banking home page extolling the safety of mobile banking whilst claiming it’s as secure as their non-mobile equivalent. This is on the same page that recommends customers use Opera Mini to access Barclays mobile on-line banking.

Yet following the link to the operamini.com web site and looking at the help section we can read Opera’s answer to the question “Is there any end-to-end security between my handset and — for example — paypal.com or my bank?” and the answer is “No. If you need full end-to-end encryption, you should use a full Web browser such as Opera Mobile.”

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