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Wednesday, May 11, 2011

Around half a million T-Mobile UK customers overcharged after voicemail problem

T-Mobile has confirmed that around 4% of its UK customers have been overcharged due to a problem with its billing system. Calls diverted to the T-Mobile voicemail service were charged in error, with ‘ghost calls’ appearing on customers’ bills.

The company has apologised and says a refund will automatically appear on the next bill of any customer who’s been affected.

[Source: BitterWallet.com]

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Author: The Fonecast
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Categories: Networks and operators, NewsNumber of views: 781

Tags: ukt-mobiletariffvoicemail

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