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Friday, February 20, 2009

Ofcom progresses with 116 helpline numbers

Following last year's consultation, Ofcom has confirmed the UK will be introducing helpline numbers that'll also work on mobiles and fixed-line phones across Europe regardless of the country the caller is in. 116000 will be a national hotline for missing children in all EU countries, 116111 will be a Child helpline and 116123 will be an Emotional support helpline. Depending on the service offered, some 116 numbers will be free while others will be chargeable. [Press statement]

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