News Articles

Sky launches its own mobile service

Entertainment company Sky has announced what it’s calling “the UK's most flexible mobile service”.

Customers with another Sky service will be able to sign up for Sky Mobile from mid-December, with a full launch expected in early 2017.

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Vodafone fined £4.6 million by Ofcom

Vodafone fined £4.6 million by Ofcom

UK communications regulator Ofcom is fining Vodafone £4,625,000 for mis-selling, inaccurate billing and poor complaints handling.

This penalty is the result of two separate Ofcom investigations.

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UK mobile users can now send a text to reduce nuisance calls

The Telephone Preference Service and Ofcom have introduced a new text message service that lets UK mobile users opt out of receiving unsolicited sales and marketing calls.

Mobile phone users can simply text ‘TPS’ and their email address to 78070.

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European Commission blocks O2/Three merger

European Commission blocks O2/Three merger

The European Commission has blocked the proposed merger of Telefonica UK’s O2 network with Hutchison’s Three.

It said it was concerned that the deal would have harmed innovation, reduced consumer choice and caused prices to rise.

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EE is moving all customer calls back to the UK and Ireland

EE is moving all customer calls back to the UK and Ireland

Mobile network EE says it’s going to move its telephone-based customer service operation back to the UK and Ireland by the end of this year.

In addition, the network has confirmed its commitment to improving 4G coverage, aiming to reach 95% UK geographical coverage by 2020. Current EE coverage is 60% of the UK landmass.

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