News Articles

Tuesday, January 27, 2015

EE is refunding £1 million to data roaming customers after VAT confusion

It’s reported that EE is refunding around £1 million to customers who were charged VAT in error. People who travelled outside Europe and used their phones to go online were apparently charged VAT, although this should only apply to usage inside the EU.

Only 0.5% of EE’s customers were affected by the problem, which happened because the company’s billing system hadn’t been set up correctly. EE says the money had been paid directly to HM Revenue & Customs and has now been returned to them.

Affected customers have been notified with a text message and will receive an appropriate credit on their bill of between £2 and £80, according to a BBC report.

[BBC News; MoneySavingExpert.com]

Print
Author: The Fonecast
0 Comments
Rate this article:
No rating

Categories: Networks and operators, NewsNumber of views: 17251

Tags: uk legal roaming data ee

Leave a comment

This form collects your name, email, IP address and content so that we can keep track of the comments placed on the website. For more info check our Privacy Policy and Terms Of Use where you will get more info on where, how and why we store your data.
Add comment

Follow thefonecast.com

Twitter @TheFonecast RSS podcast feed
Find us on Facebook Subscribe free via iTunes

Archive Calendar

«April 2024»
MonTueWedThuFriSatSun
25262728293031
1234567
891011121314
15161718192021
22232425262728
293012345

Archive

Terms Of Use | Privacy Statement